Failed Order: Please complete all required voucher properties

Owned by Kevin Vogle
Feb 28, 2022
1 min read

To help troubleshoot failed orders in your order queue, please reference the details below. This should help you resolve the issue. If further assistance is required, please reach out to support@aspenware.com.

Full Error

RTP|ONE Order, xxxxxx, failed to save for the following reasons: Line Item 1 : Please complete all required voucher properties.

Cause/Fix

Cause

Fix

A SKU/header in the order has a voucher component that is linked to a Voucher Template that does not have pre-defined info on template.

  1. Update template and then recycle Connect app pool (if using Connect) and resubmit the order.