Beta Release Date: 10/30/2024

Release Date: TBD

Resolved Issues

Device-level Authentication Flow

We have implemented a device-level authentication flow for Resort Tools. Now, resort staff will be prompted to sign in to the application every month to provide an additional layer of protection for Resort Tools functionality. We’ve also implemented several security improvements to the admin experience.

Each resort will receive two types of credentials for Resort Tools: Admin and User.

• Admin Credentials: Use these to configure Resort Tools settings.

• User Credentials: Use these to grant guests access to Resort Tools.

Please note:

• The sign-in session will last for 30 days by default, after which the Resort will need to sign in again on the terminal.

• Each terminal must be signed in separately for guest access.

Each resort will initially receive one Admin credential and one User credential.

If credentials are ever forgotten or compromised or additional team members need immediate access (for example, if original users are unavailable), please submit a ticket through the Aspenware Support Portal. Aspenware will then provide additional credentials as needed.