Aspenware Resort Tools
- Jenni Buonanni
- Sarah Holst
Resort Tools reduces time spent waiting in line for guests and time spent by resort staff checking guests in across your resort.
Overview
Resort Tools encompasses two products that can be used in one of two ways or in tandem for the optimal onsite guest experience. The two offerings are as follows:
Resort Tools - Kiosk
Resort Tools - Kiosk is designed for guests to complete the required information at a resort kiosk Our user-facing kiosk is designed to capture required information in your rental stores, pass offices and lesson locations. The streamlined user flow is designed for ease of use and accurate customer profiles. Resorts mitigate risk with the careful completion and collection of required documents.
All guests at a particular location will be guided through the same process, which is optimized for that location. The product can operate without an internet connection if configured for offline use. Guests can use a fast-flow option with pre-filled information, but personalization based on guest data and order details is unavailable. If personalization is important, Aspenware Arrival may be a better option. To use Resort Tools - Kiosk, a Resort Tools or Aspenware Arrival license is required.
Resort Tools - Waiver Tablets (Guest Check-In)
Resort Tools - Waiver Tablets (Guest Check-In) enables guests to complete required information onsite. This tool enables the signing of waivers, the ability to email waivers to non-present attendees, the option to opt into marketing communications, and the ability to capture and upload a photo.
