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","type":"text"},{"text":"The Identity App Service can and should exist within the App Service Plan that also hosts Commerce and Arrival App Services","type":"text","marks":[{"type":"strong"}]},{"text":". The Identity database stores configuration for the Aspenware Identity application. This database can consistently be set to an s3 service level under normal and increased traffic times. One database is used for both production and test. ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":95.0},"content":[{"type":"media","attrs":{"__fileSize":153410,"__fileMimeType":"image/png","width":995,"id":"eb910678-391b-416c-90b3-9d6cbbd45796","collection":"contentId-1971290281","type":"file","__fileName":"Screen Shot 2020-11-03 at 11.27.31 pm.png","height":640}}]},{"type":"paragraph","content":[{"text":" ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Identity may be integrated into the same version of Unity utilized by Commerce and Arrival if applicable. The Unity server needs to be able to accept inbound traffic from Identity. Aspenware will work with you on security measures to ensure required traffic for Identity to work is allowed.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Set Up SSL and DNS ","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"Aspenware also recommends that your resort use a custom domain for the Identity app, such as IIS Windows Server. This will also require Secure Sockets Layer (SSL) setup and DNS entry. If you don’t have Aspenware Commerce, you’ll also want to set up a custom FQDN and SSL for Unity as well, Commerce customers will already have SSL and DNS for Unity configured. 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Work with your Aspenware representative to upload this and also to set up SSL renewal annual reminders.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Set Up Email for Integration","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"NOTE","type":"text","marks":[{"type":"strong"}]},{"text":": Aspenware Identity currently supports email integration with ","type":"text"},{"text":"Sendgrid ","type":"text","marks":[{"type":"em"}]},{"text":"and ","type":"text"},{"text":"Inntopia Marketing Cloud","type":"text","marks":[{"type":"em"}]},{"text":". For information and comparison of Sendgrid and Inntopia Marketing Cloud and for assistance setting up the service in Aspenware Commerce, see the “Email/Tax Service Setup” section in the ","type":"text"},{"text":"Ecommerce Setup Checklist","type":"text","marks":[{"type":"link","attrs":{"href":"https://docs.google.com/document/d/1VYX99deVnzFjxqvvA1K98KUTsZE9zOg_w9U4F53Ewx0/edit#heading=h.j0oz954uhxnv"}}]},{"text":". ","type":"text"}]}]},{"type":"paragraph","content":[{"text":"Ensure that you have set up service with your chosen email provider and securely share the required API keys and additional fields with your Aspenware Representative. 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","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"(Optional) Set Up Twilio for custom SMS phone number Integration","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"Aspenware integrates with Twilio to send an SMS message to customers in order to claim their account through Identity. A code is generated and sent via the Twilio integration to the customer, who will then enter the code in AW Identity to access their account. This is relevant to customers who do not have Authentication profiles in RTP. ","type":"text"}]},{"type":"paragraph","content":[{"text":"By default, Aspenware uses a standard Twilio account that sends codes with the phone number (720) 815-4121.","type":"text"}]},{"type":"paragraph","content":[{"text":"Although not required, if your resort desires a custom number for Twilio communications, Aspenware can integrate with individual Twilio accounts. For setup, we will need Twilio Account SID, Account API Token, and the From Number. Contact your Aspenware Representative for assistance with this. For assistance setting up the service in Aspenware Commerce, see ","type":"text"},{"text":"Setting Up Twilio","type":"text","marks":[{"type":"link","attrs":{"href":"https://docs.google.com/document/d/1-La2RXLa1pT5wDPTXHiDZ8INpVKNYWLWML6hz261-l4/edit"}}]},{"text":". You’ll securely share the required API keys and additional fields with your Aspenware Representative. ","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Identity Tasks","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Settings","type":"text"}]},{"type":"paragraph","content":[{"text":"The following settings are configurable in Identity and must be set at the Identity client level (configurable per external applications). These cannot be controlled through an Admin interface and must be done by the Aspenware Dev Ops team, contact your Aspenware representative to update these settings.","type":"text"}]},{"type":"heading","attrs":{"level":5},"content":[{"text":"Required Identity Settings","type":"text","marks":[{"type":"strong"}]}]},{"type":"table","attrs":{"layout":"default","localId":"f4b10778-6f97-49cf-8496-cbbe91872e55"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Setting","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Values","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Require Account Verification","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"True/False","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"If an account is found, if TRUE, guest will be texted or emailed a code to verify that they are allowed to claim the account, if FALSE, the guest will be able to create an authentication profile on a found account with no verification required.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Require Address Verification","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"True/False","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Customers creating an account will enter a zip code, enabling Identity to more accurately match a new account to a potential existing account. ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Check Pass Media For Find User","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"True/False","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"If TRUE, guest can login using their pass media or RFID number. If FALSE, login with pass number is disabled. 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If FALSE, guests will never be forced to reset their password.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Password Change Days","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"750 is the default","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Only needed if PasswordExpiredEnabled is True. This setting subtracts the number of days from today’s date to determine how recently users must have changed their password in order not to force a reset. For example, if set to 7, any user who has created their account or reset their password in the past week will ","type":"text"},{"text":"not ","type":"text","marks":[{"type":"strong"}]},{"text":"be sent down the password reset flow.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Password Lockout Enabled","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"True/False","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"When set to TRUE this setting will enforce password lockout. ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Failed Password Lockout Duration (Minutes","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"# of MInutes","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"The number of minutes that the guest will be locked out after triggering the password lockout.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"Failed Password Lockout Attempts","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"#","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[226.67]},"content":[{"type":"paragraph","content":[{"text":"The number of attempts a guest is allowed to enter an incorrect password before being locked out.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":5},"content":[{"text":"Optional Identity Settings","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"(Optional)Marketing Email Opt In/Out","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"Contact your Aspenare Representative to discuss implementing this feature. Determine the following configuration options:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Should the checkbox be unchecked by default forcing the guest to check the box to receive marketing emails, or should the checkbox be preselected forcing the guest to uncheck the box if they do not want to receive marketing emails.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"What do you want the copy to be? By default, it reads “Opt into marketing emails.”","type":"text"}]}]}]},{"type":"paragraph"},{"type":"codeBlock","content":[{"text":"{\n \"STORE URL GOES HERE(do not include protocol ie: https://)\": [\n {\n \"id\": 1,\n \"isConsented\": false,\n \"isConsentedDefaut\": true,\n \"showCheckBox\": true,\n \"showConsentText\": true,\n \"showConsentLink\": false,\n \"checkedRequired\": false,\n \"consentText\": \"Opt into marketing emails\",\n \"consentLinkUrl\": \"empty\",\n \"consentLinkText\": \"empty\",\n \"customApiActions\": [\n {\n \"customApiActionTypeId\": 3,\n \"apiUrl\": \"\",\n \"apiHeaders\": {},\n \"apiPostPayload\": {}\n },\n {\n \"customApiActionTypeId\": 4,\n \"apiUrl\": \"\",\n \"apiHeaders\": {},\n \"apiPostPayload\": {}\n }\n ]\n }\n ]\n}","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"(Optional/Restricted)Loyalty Program Enrollment ","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"If you license Aspenware’s Loyalty module within Commerce and Unity, a checkbox can be configured to opt guests into a Loyalty program, updating their loyalty program enrollment status in ","type":"text"},{"text":"RTP|One","type":"text","marks":[{"type":"em"}]},{"text":". In order to complete this configuration, please collect the following below and work with your Aspenware representative to implement. Include all the required copy and links. Be sure to include your preference for the default setting (checked or unchecked for each T&C setting.)","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Copy for Link and Link for Modality - Example: ","type":"text"},{"text":"Click here to read terms","type":"text","marks":[{"type":"em"}]},{"text":". (embedded link: Home - My Terms and Conditions ) The following can be customized by sending the desired copy to your Aspenware Representative. ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Consent Text - i.e. \"Enroll in Boyne Rewards.\"","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Consent Link URL - i.e. \"","type":"text"},{"text":"https://www","type":"text","marks":[{"type":"link","attrs":{"href":"https://www"}}]},{"text":".[yourresort].com/terms.html \"","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Consent Link Text - i.e. \"Click here to read terms and conditions.\"","type":"text"},{"type":"hardBreak"}]}]}]}]}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"HINT","type":"text","marks":[{"type":"strong"}]},{"text":": The following HTML elements are supported in checkbox labels:","type":"text"}]},{"type":"paragraph","content":[{"text":"
","type":"text","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"text":"href","type":"text","marks":[{"type":"code"}]},{"text":" and the ","type":"text"},{"text":"target","type":"text","marks":[{"type":"code"}]},{"text":" attributes on an ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" tag. This means that ","type":"text"},{"text":"Google","type":"text","marks":[{"type":"code"}]},{"text":" will render as a working link. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Additionally, ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" can be used to format labels with bold or italics if desired. ","type":"text"},{"text":"
","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" can be used to break up the content or force line breaks.","type":"text"}]},{"type":"paragraph","content":[{"text":"Any tags or attributes not listed above ","type":"text"},{"text":"will not render","type":"text","marks":[{"type":"underline"}]},{"text":". They will be stripped out of the HTML before the content is rendered to the page. This is to ensure that nobody is inserting

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