Configuration: Pass Checker

Owned by Marty Niessen
Last updated: Oct 04, 2023 by Sarah Holst
4 min read

 

Setup Checklist

POS Tasks

 

1. Ensure Access Locations exist and are active Required

  1. Ensure Access Rule is setup in Access Rule Product Type with a “Lift Access” entry. required

PrerequisiteS

Infrastructure Tasks

 

1. Send request to Aspenware to enable or disable Pass Checker Required

PrerequisiteS

Aspenware Arrival Tasks

 

1. Create “AccessLocations” Collection Required

2. Create “Pass Checker - Hotlist Reason” Collection Optional

PrerequisiteS

1. Input Default Pass Checker POS Location ID Required

2. Create “AccessLocations” mapping(s) Required

3. Create Hotlist mappings optional

4. Update Pass Checker Languages Strings optional

Detailed setup

Prerequisite Tasks

This section describes all requirements that must be completed before you can begin setting up this feature. Once these tasks are complete continue to the next section.

POS Tasks

  1. Ensure Access Locations exist and are active.

  2. Set up the Access Rule in RTP in Access Rule Product Type with a, 'Lift Access' entry. 

Infrastructure Tasks

Submit a request to your Aspenware Representative (support@aspenware.com) to enable or disable Pass Checker in Azure.

Commerce Tasks

1. Create “AccessLocations” Collection

Go to the Collections tab.

  • Create a Collection by entering “AccessLocations” in the Name field, then clicking the ADD COLLECTION button.

2. (Optional) Create PassChecker Hotlist Reason” Collection

If you would like to replace RTP|One’s Hotlist message with more appropriate customer-facing language, follow the procedure from Configuration: Pass Checker | 1. Create “AccessLocations” Collection to create a new collection named “Pass Checker - Hotlist Reason”.

IMPORTANT: This must be named exactly “Pass Checker - Hotlist Reason” or Hotlist mappings will not function.

Detailed Setup Guide

This section describes all required steps to set up the feature after prerequisite tasks have been completed.

1. Input Default Pass Checker POS Location ID

The Pass Checker POS Location ID is a setting from RTP|One, and can be sourced from your RTP|One administrator, (RTP|One/ Access Control Admin / Access Control Management / Access Location). This setting serves as a default lift or access point that passes will be validated against in the instance that additional “accesslocations” are not defined.

Go to the General tab and add and enter RTP|One’s Access Location Code (also referred to as the Location ID) in the Pass Checker POS Location ID field, then click the UPDATE GENERAL SETTINGS button.

2. Create “AccessLocations” Mappings

AccessLocation Mappings provide the ability to allow guests to check access to specific lifts. It also allows the resort to customize the lift’s display name to the guest. A minimum of one mapping must be entered or Pass Checker will not return results when a guest searches for their pass.

In Arrival Admin, go to Collections and select “AccessLocations”

In the Name field input a display name that will be visible to guests.

In the Value field input the corresponding Lift’s Access Location Code (also referred to as Location ID) from RTP.

Then click the ADD COLLECTION ITEM button.

Repeat this process for additional Lifts if required. If necessary, you can edit your Collection Item by selecting it, then clicking the UPDATE COLLECTION ITEM button. You can also delete using these same steps by clicking the DELETE COLLECTION ITEM button.

3. (Optional) Create Pass Checker HotList Reason display mappings

To replace RTP|One’s Hotlist message with more appropriate customer-facing language follow the same process as above for AccessLocations mappings and find the Collection “Pass Checker-Hot List Reasons”.

NOTE: Optional steps from the Pass Checker Prerequisites following prerequisite task must have been completed.

The Name field will be the text displayed to guests if their Pass Checker check comes back with a corresponding hotlist code from RTP|One.

Name: Input the text to be displayed to guests

Value: Input the hotlist code from RTP|One.

Click the ADD COLLECTION ITEM button.

Repeat this process for additional hotlist codes if required.

If necessary, you can edit your Collection Item by selecting it, then click UPDATE COLLECTION button. This will enable you to change the messaging that displays to guests as well.

You can also delete a Collection, select it and click DELETE COLLECTION button.

4. (Optional) Update Pass Checker Language Strings

Languages have default values but can be updated to match your display needs. Update the desired field then click the UPDATE LANGUAGE button to save the changes.