Configuration: Pass Checker

Pass Checker enables guests to enter their card number (passmedia# or RFID#) to check if their media will work at a specific lift. Among many use cases, guests can check if their pass is hotlisted due to incomplete tasks or if their pass is blacked out for the selected date.

Setup Checklist

This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.

Prerequisite Tasks

This section describes all requirements that must be completed before you can begin setting up this feature. Once these tasks are complete continue to the next section.

POS Tasks

1. Ensure Access Locations exist and are active.

Infrastructure Tasks

1. Submit a request to your Aspenware Service Partner to enable or disable Pass Checker.

Commerce Tasks

1. Create “AccessLocations” Collection

Go to the Collections tab.

• Create a Collection by entering “AccessLocations” in the Name field, then clicking the ADD COLLECTION button.

2. (Optional) Create PassChecker Hotlist Reason” Collection

If you would like to replace RTP|One’s Hotlist message with more appropriate customer-facing language, follow the procedure from https://aspenware.atlassian.net/wiki/spaces/AE/pages/1502838928/Configuration%3A+Pass+Checker#1.-Create-%E2%80%9CAccessLocations%E2%80%9D-Collection to create a new collection named “Pass Checker - Hotlist Reason”.

Detailed Setup Guide

This section describes all required steps to set up the feature after prerequisite tasks have been completed.

1. Input Default Pass Checker POS Location ID

The Pass Checker POS Location ID is a setting from RTP|One, and can be sourced from your RTP|One administrator, (RTP|One/ Access Control Admin / Access Control Management / Access Location). This setting serves as a default lift or access point that passes will be validated against in the instance that additional “accesslocations” are not defined.

Go to the General tab and add and enter RTP|One’s Access Location Code (also referred to as the Location ID) in the Pass Checker POS Location ID field, then click the UPDATE GENERAL SETTINGS button.

2. Create “AccessLocations” Mappings

AccessLocation Mappings provides the ability to allow guests to check access to specific lifts. It also allows the resort to customize the Lift’s display name to the guest. A minimum of one mapping must be entered or Pass Checker will not return results when a guest searches for their pass.

Go to Collections and select “AccessLocations”

In the Name field input a display name that will be visible to guests.

In the Value field input the corresponding Lift’s Access Location Code (also referred to as Location ID) from RTP.

Then click the ADD COLLECTION ITEM button.

Repeat this process for additional Lifts if required. If necessary, you can edit your Collection Item by selecting it, then clicking the UPDATE COLLECTION ITEM button. You can also delete using these same steps by clicking the DELETE COLLECTION ITEM button.

3. (Optional) Create Pass Checker HotList Reason display mappings

To replace RTP|One’s Hotlist message with more appropriate customer-facing language follow the same process from https://aspenware.atlassian.net/wiki/spaces/AE/pages/1502838928/Configuration%3A+Pass+Checker#2.-Create-%E2%80%9CAccessLocations%E2%80%9D-Mappings for the Collection “Pass Checker-Hot List Reasons”.

The Name field will be the text displayed to guests if their Pass Checker check comes back with a corresponding hotlist code from RTP|One.

Name: Input the text to be displayed to guests

Value: Input the hotlist code from RTP|One.

Click the ADD COLLECTION ITEM button.

Repeat this process for additional hotlist codes if required. If necessary, you can edit your Collection Item by selecting it, then clicking the UPDATE COLLECTION ITEM button. You can also delete using these same steps by clicking the DELETE COLLECTION ITEM button.

4. (Optional) Update Pass Checker Language Strings

Languages have default values but can be updated to match your display needs. Update the desired field then click the UPDATE LANGUAGE button to save the changes.

• Overview: Pass Checker
• Configuration: Pass Checker
• Common Troubleshooting: Pass Checker
• Use Cases: Pass Checker