| Title: | Aspenware Service Explained | |
|---|---|---|
| Owner: | Jenni Buonanni | |
| Creator: | Jenni Buonanni | Jun 14, 2021 |
| Last Changed by: | Sarah Holst | Oct 04, 2023 |
| Tiny Link: (useful for email) | https://aspenware.atlassian.net/wiki/x/XYCnZg | |
| Export As: | Word · PDF | |
Hierarchy
Children (9)
Services Included in Maintenance and Service Agreement
Aspenware Professional Services
Aspenware Availability Hours
Understanding Service Level Guidelines
The Aspenware Ticket Portal
Upgrades
Test Environments
Scheduled/Unscheduled Aspenware Related Infrastructure Configuration Changes
Incident/Outside Factors
Services Included in Maintenance and Service Agreement
Aspenware Professional Services
Aspenware Availability Hours
Understanding Service Level Guidelines
The Aspenware Ticket Portal
Upgrades
Test Environments
Scheduled/Unscheduled Aspenware Related Infrastructure Configuration Changes
Incident/Outside Factors
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