Configuration: Emails

• Ensure that products set up for print-at-home in RTP|One are set up to generate an Access code. REQUIRED

PREREQUISITE

Infrastructure Task 2 - REQUIRED

PREREQUISITE

Commerce Task 3 - REQUIRED

PREREQUISITE

Language String, Setting, HTML widget, etc. Task 4 - OPTIONAL

PREREQUISITE

1. Update Email Template Content OPTIONAL

• Go to Content Management > Message Templates page.

• Search for the message template by scrolling through the list (it’s in alphabetic order.)

• Click Edit to update the desired active email templates to open the Edit message template details page. (Active templates are indicated by a blue checkmark in the Is Active column.)

• The following elements are configurable:

  1. Subject: Enter the subject line for the email

  2. Body: Enter the contents of the email

     1. All of the templates have some dynamic content based on the customer and/or order information. The dynamic content in each email template is included in the table below.

     2. To edit the email HTML, go to Tools > Source Code and adjust the HTML from there in the Source code window.

2. Add Barcode or QR Code to Order Confirmation Emails OPTIONAL

• Order confirmation emails have the ability to include a barcode or QR code with the external order ID, which makes looking up orders easy for front-line staff. This barcode or QR code is the same ID that is already displayed on the order confirmation email, usually your prefix + the nop order ID (e.g. PK12345, in barcode or QR code form.)

• Go to Content Management > Message Templates page,

  1. Search for the OrderPlaced.CustomerNotification email template by scrolling through the list (it’s in alphabetic order. if needed.)

  2. Click Edit.

  3. In Body, go to Tools > Source Code and adjust the HTML from there in the Source code window. (see table below for code.)

     1. Paste the code below into your HTML in the appropriate place. The order prefix is highlighted in blue below should be updated to your order prefix.

        1. If the barcode should go at the end of the email, paste the code after %Order.Products%

        2. If the barcode should be placed at the beginning of the email, place the code before the Billing Address portion of the body.

3. Configure Print-at-Home Email Functionality OPTIONAL

• Go to Aspenware Commerce > Product Classifications

• Click Add Assignment.

• Select the Category containing the product requiring print at home from the drop-down.

• Select the desired Product from the Product dropdown. 

• If print-at-home functionality is only possible for a particular attribute combination, check the desired product attribute values on the Product Classification Assignment page that are associated with print-at-home products. For example, if setting up a ticket product, only new media tickets should be enabled for print-at-home, not reload, so the add new media attribute value should be checked, see example below. 

• Scroll down to the Classification table and click the Assign checkbox for the ‘Send Print at Home Notification’ classification.

• Click Add.

DETAILED SETUP

Customer.PasswordRecovery

Password Reset Email 

Sent when customer selects to receive a forgot password email.

%Store.Name% - The store’s Name Configured in Store Settings
%Customer.PasswordRecoveryURL% - The password recovery link is specific to the requesting user.

Customer.SendFindAccountResetPassword

Password Reset Email 

Sent when customer attempts to find their account but already has an active authentication profile with the designated information.

%Store.Name% - The store’s Name Configured in Store Settings
%Customer.PasswordRecoveryURL% - The password recovery link is specific to the requesting user

Customer.SendVerificationCodeForEmail

Find Me by Email Verification Code 

Sent when a customer enters an email address in Find me by email form and the information matches a customer record in RTP. This email sends a code that verifies the email address so the user can create an account tied to the RTP record.

%Code% - A unique code to be used in Find Me by Email Verification Code to associate a new account to the account in RTP.

Customer.UsernameRecovery

Username Verification

Sent when a customer enters their email to retrieve their username. Must use the email associated to the account with their authentication profile.

%Customer.Username% - The customer’s username that is associated to the email they entered.

OrderPlaced.CustomerNotification

Order Confirmation 

Sent when a customer successfully completes an order. Contains information on the purchased products, order details, and any additional order or pickup information included in the message template.

%Store.Name% - The store’s Name Configured in Store Settings

%Order.CustomerFullName% - The full name of the customer who placed the order

%Order.OrderNumber% - The nopCommerce order number. The resort’s initials are appended to the front of the order number to match the alternate order ID created in RTP.

%Order.CreatedOn% - The order creation date

%Order.Product(s)% - A table of the products ordered, including add-ons, quantities, and prices

%Order.PaymentMethod% - Payment method type used for the order (e.g. Credit Card)

Customer.FailedSubscriptionPayment

Sent when monthly subscription charge fails, prompting guest to update their email in my account.

Link to my account to update subscription credit card 

%Store.URL%/customer/customersubscriptions#/

For QR CODE FORMAT: <center><a href="https://chart.googleapis.com/chart?chs=300x300&amp;cht=qr&amp;chl=[PREFIX]%Order.OrderNumber%"><img src="https://chart.googleapis.com/chart?chs=200x200&amp;cht=qr&amp;chl=[PREFIX]%Order.OrderNumber%" border="0" style="margin-top: 5px; width: 150px; height: 150px; margin-left: 5px; margin-bottom: 5px; border: 7px solid #fff" /></center>