Q: The updates I made in admin are not showing in the app.
A: The most common resolutions for this are to:
Use the save button located at the TOP of the page (on occasion the bottom save button does not save changes)
Refer to Configuration: Resort Tools - Kiosk documentation to ensure you have input the value in the correct format
Recycle the app pool
Q: How do I copy the test Resort Tools files over to the production instance?
A: See Resort Tools - Copying Test Files to Production for more instructions.
If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!