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Add Global Barcode or QR Code to Order Confirmation Emails

There are 2 ways to display bar codes and QR codes in emails:

  1. Define it in the email template

  2. Configure it in the Scan Email Admin

NOTE: This step is applicable for resorts using RTP|One where Aspenware Order ID is configured on PUBs. For more information on that configuration, see the Pick Up Box documentation.

CLOUD CUSTOMERS: For Cloud Customers on Commerce 3.2 or later, please follow the Email Template Source Code to configure email templates with barcodes. The HTML that you paste is slightly different than what is outlined below.

Order confirmation emails have the ability to include a barcode or QR code with the Aspenware Order ID, which makes looking up orders easy for front-line staff. This barcode or QR code is the same ID that is already displayed on the order confirmation email, usually your prefix + the nop order ID (e.g. PK12345, in barcode or QR code form.)

  • Go to Content Management > Message Templates page,

  • Search for the ‘OrderPlaced.CustomerNotification’ email template by scrolling through the list (it’s in alphabetic order.)

  • Click Edit.

  • In Body, go to Tools > Source Code and adjust the HTML from there in the Source code window.

    1. Paste the code below into your HTML in the appropriate place. The order prefix is in ALL CAPS below should be updated to your order prefix without the brackets.

      1. If the barcode should go at the end of the email, paste the code after %Order.Products%

      2. If the barcode should be placed at the beginning of the email, place the code before the %Billing Address% portion of the body.

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