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Setup Checklist

This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.

COMMERCE TASKS

Language String and Settings

  • Hide Order History Tab in My Account OPTIONAL

  • Configure Order Tab Name and Title OPTIONAL

PREREQUISITE

Prerequisite Tasks

This section describes all requirements that must be completed before you can begin setting up this feature. Once these tasks are complete continue to the next section.

Settings, Language Strings and/or HTML Widgets for this Feature

This feature may require updates to the following settings, language strings and/or HTML Widgets. Learn more about how to update and create Settings, Language Strings, and HTML widgets follow the links to the respective section.

Settings

The Orders tab will be shown on the left-hand column of My Account for any resort using Aspenware Commerce 2.18 or later. Resort administrators may hide this tab by following the instructions below.

  • Go to Aspenware Commerce > Configuration > Settings > Customer Settings

    • Scroll to the bottom widget area titled “Additional Custom Settings”

    • Select “Hide ‘Orders’ tab to hide from My Account view

       

Language Strings

The Orders tab name and title (which are named via the same string) can also be changed via language string. Note that this will not change the name of the setting to show/hide the tab.

  • Go to Configuration > Languages > Edit > Search for “account.customerorders” and “account.customerorders.description”.

  • Edit language string values as desired.

IMPORTANT: Order History displays orders placed online through the Aspenware Commerce platform. Any orders placed over the phone, onsite, or in other e-commerce systems will not display in Order History. Also, changes made to any order within the POS, such as returns, updates, and refunds will not be reflected in Order History. Finally, Reservation product cancellations made online in Aspenware Commerce will not be reflected in Order History as this is essentially identical to a return and refund made in RTP|One.

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