Configuration: Order History
- Sarah Holst
- Jenni Buonanni
HINT: A video tutorial is available for Order History. It begins at 2:00 into the training session.
Setup Checklist
COMMERCE TASKS |
|
|---|---|
Language String and Settings
| Prerequisite |
Prerequisite Tasks
Settings, Language Strings and/or HTML Widgets for this Feature
Settings
The Orders tab will be shown on the left-hand column of My Account for any resort using Aspenware Commerce 2.18 or later. Resort administrators may hide this tab by following the instructions below.
Go to Aspenware Commerce > Configuration > Settings > Customer Settings
Scroll to the bottom widget area titled “Additional Custom Settings”
Select “Hide ‘Orders’ tab to hide from My Account view
Language Strings
The Orders tab name and title (which are named via the same string) can also be changed via language string. Note that this will not change the name of the setting to show/hide the tab.
Go to Configuration > Languages > Edit > Search for “account.customerorders” and “account.customerorders.description”.
Edit language string values as desired.
IMPORTANT: Order History displays orders placed online through the Aspenware Commerce platform. Any orders placed over the phone, onsite, or in other e-commerce systems will not display in Order History. Also, changes made to any order within the POS, such as returns, updates, and refunds will not be reflected in Order History. Finally, Reservation product cancellations made online in Aspenware Commerce will not be reflected in Order History as this is essentially identical to a return and refund made in RTP|One.