Configuration: Payment Gateway - Alternate Forms of Payment

Setup Checklist

This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.

Prerequisite Tasks

This section describes all requirements that must be completed before you can begin setting up this feature. Once these tasks are complete continue to the next section.

POS Tasks

• Set up a general component called AW Additional Payment Component.

• If using Stored Value:

  1. Set up a stored value product header in RTP|One and send this new header code to your Aspenware Representative.

     1. Price the header at $0 and make it available for a long date range (i.e. out to 2050).

     2. Don’t add any header rules.

     3. The header needs to be set up for the Aspenware/Online sales location

  2. Obtain existing stored value payment method code and send the new payment method code to your Aspenware Representative.

  3. Obtain new GL stored value clearing account. This must be a unique and new GL clearing account. Send the new GL clearing account to your Aspenware Representative to use for creating the GL export report.

  4. Attach the new GL clearing account to the newly created stored value product header (created in step a).

  5. Aspenware will add the header code and payment method code (created above) to the Unity rtp-config.json file.

• If using Gift Cards

  1. Set up a gift card payment product header in RTP|One and send this new header code to your Aspenware Representative.

     1. Price the header at $0 and make it available for a long date range (i.e. out to 2050).

     2. Don’t add any header rules.

     3. The header needs to be set up for the Aspenware/Online sales location

  2. Obtain existing gift card payment method code and send the new payment method code to your Aspenware Representative.

  3. Obtain new GL gift card clearing account. This must be a unique and new GL clearing account. Send the new GL clearing account to your Aspenware Representative to use for creating the GL export report.

  4. Attach the new GL clearing account to the newly created gift card payment product header (created in step a).

  5. Aspenware will add the header code and payment method code (created above) to the Unity rtp-config.json file.

• If using Vouchers:

  1. Set up a voucher payment product header in RTP|One and send this new header code to your Aspenware Representative.

     1. Price the header at $0 and make it available for a long date range (i.e. out to 2050).

     2. Don’t add any header rules.

     3. The header needs to be set up for the Aspenware/Online sales location

  2. Obtain existing voucher payment method code and send the new payment method code to your Aspenware Representative.

  3. Obtain new GL voucher clearing account. This must be a unique and new GL clearing account. Send the new GL clearing account to your Aspenware Representative to use for creating the GL export report.

  4. Attach the new GL clearing account to the newly created voucher payment product header (created in step a).

  5. Aspenware will add the header code and payment method code (created above) to the Unity rtp-config.json file.

• Share the following report with accounting contact(s) at the resort to see how accounting flows with alternate payments. If questions arise, connect with Kevin Vogle (k.vogle@aspenware.com)

• To see an example of how alternate payments will display within a transaction, review the following screenshot.
  

  

• If using alternate payments:

  • Install Nop4U

  • Work with your Aspenware Representative to create a GL export report with additional payment clearing accounts along with credit account.

Commerce Tasks

• Ensure the Additional Payments plugin is installed by going to Configuration > Local Plugins. If the plugin has the Uninstall button listed like the example below, it is installed. If it looks different from the example below, contact your Aspenware Representative to install this plugin on your test and live shops. 

Detailed Setup Guide

This section describes all required steps to set up the feature after prerequisite tasks have been completed.

1. Configure Additional Payment

• Go to Aspenware Commerce > Additional Payments and enter the following:

  • Allow Multiple Additional Payments: Check to support accepting more than one voucher or gift card value to be entered in a single order. If restricting guests to using only one voucher or gift card per order, leave this unchecked. 

  • Enabled Payment Types: Check each additional payment that should be turned on for your shop: Vouchers, Gift Card and Stored Value. Keep in mind that RTP|One pre-work (detailed above) is required before paying with any of these methods will work. 

2. Update Messaging For Additional Payments on the Payment Step

Most additional payments editable content is built on the premise that both Gift Cards and Vouchers are enabled (in the step above). For example, even if you're not using Gift Cards, that’s fine, but in order to customize the messaging, it is required to have both Vouchers and Gift Cards enabled in the plugin (Detailed above).

• First, to update the messaging below the Apply button, configure the HTML widget titled ‘Gift Card and Voucher Help’ using the detailed instruction guide for HTML widgets: Configuration and Library: HTML Widgets

• Second, to update messaging on the payments page for alternate payments, configure the following language strings using the detailed instruction guide for language strings: Language Strings Library

Common Troubleshooting

Q: