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Prerequisite Tasks
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Prerequisite Tasks
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IMPORTANT: Aspenware strongly suggests planning for and implementing the Resort Tools Security Recommendations when using Resort Tools - Kiosk or Resort Tools - Waivers Tablets/Guest Check-In. |
Receive Credentials
The Resort will receive credentials from Aspenware and will utilize those to login to Resort Tools.
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IMPORTANT: Credentials are required to access Resort Tools after Version 3.8. These can be obtained from your Aspenware Customer Success Specialist. |
POS Tasks
1. Configure unique client codes for each Self-Reg Kiosk
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Hardware | Min. Required Specs |
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Monitors (required) |
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Printer (optional) |
NOTE: Each kiosk can have it’s own printer or kioskscan share a single printer |
Keyboard (optional) |
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Mouse (optional) |
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Signature pad (optional) |
NOTE: USB Topaz Signature Device are recommended. |
RF Reader (optional) |
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Barcode Scanner (optional) |
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2. Select database to be used for Aspenware Resort Tools - Kiosk (RTP|One database or a separate ResortTools database)
Aspenware requires adding new tables and stored procedures for Resort Tools - Kiosk. This can be added to the RTP|One Db or a new Db (ie: ResortTools). Both options work but some resorts do not want anything non-RTP related added to the RTP|One Db and choose to have Aspenware create a new ResortTools Db. Aspenware will create a new SQL role and user for use with Resort Tools - Kiosk.
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IMPORTANT: Credentials are required to access Resort Tools after Version 3.8. Please contact your Aspenware Customer Success Specialist to obtain these. |
Please note:
The sign-in session will last for 180 days by default, after which the Resort will need to sign in again on the terminal.
Each terminal must be signed in separately for guest access.
10. Complete printer setup (optional)
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Test: C:\inetpub\wwwroot\{ResortName}Test\wwwroot\images
Live: C:\inetpub\wwwroot\{ResortName}\wwwroot\images
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NOTE: Recycling the app pool is required after image updates have been saved in Resort Tools - Kiosk admin. |
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Image Settings | Location | Spec Requirements | Image Example (click to enlarge) |
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Name: BACKGROUND IMAGE URL Formatting: http{s}://{server host Name}/{folder name}/images/{filename}.{file extension} Example: http://10.0.1.77/resorttoolstest/images/backgroundimage.jpg | Background image appearing on all steps after welcome page. Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: LOADING IMAGE URL Formatting: http{s}://{server host name}/{folder name}/images/{file name}.{file extension} Example: https://resorttools.aspenware.com/aspenwareresorttoolstest/images/90x90logo.png | Loading icon displayed throughout the flow (defaults to an empty spinning circle if left blank) |
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Name: START BACKGROUND IMAGE URL Formatting: /images/{image name}.{fileextension} Example: /images/bkg-start.jpg | Welcome screen (defaults to white background if blank) Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: PROGRESS MAP RESTART BUTTON IMAGE Formatting: {image name}.{fileextension} Example: icon-startover.svg | Appears at the bottom of the left column throughout steps (defaults to image example) |
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Name: PROGRESS MAP LOGO IMAGE Formatting: {image name}.{fileextension} Example: Resort Logo 90 x 90.png | Appears at the top of the left column throughout steps And on the initial start page. The start page size can also be resized with the setting “START PAGE LOGO WIDTH“ |
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1. Uploading fonts to the fonts folder:
Test: C:\inetpub\wwwroot\{ResortName}TestTools\wwwroot\fonts
Live: C:\inetpub\wwwroot\{ResortName}Tools\wwwroot\fonts
Supported font formattings are opentype, truetype, woff, or woff2.
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Font Settings | Image Example (click to enlarge) | ||
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Primary Font: Font Name Primary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Primary Font Format: Font Format Primary Font URL: if using a font URL such as google fonts input the font URL here ie: Primary Font Color: {hex code}
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Secondary Font: Font Name Secondary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Secondary Font Format: Font Format Secondary Font URL: if using a font URL such as google fonts input the font URL here ie: Secondary Font Color: {hex code} |   |
Colors - Resort branded colors can be input in HEX# formatting. Colors that can be modified in Self-Registration are listed in the table below:
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Go to the Admin home screen > Self Registration > Settings and complete the following:
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Go to Resort Tools - Kiosk Admin > Self Registration > Settings > click Add under Locations then complete the following:
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Minimum Adult Age: Age used to determine who the system should recognize as an adult. Guests under this age will require an adult to sign their waivers if “Minors Only Allowed” is not enabled.
Click Add.
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NOTE: If changes are needed at a later time you can edit these settings. |
3. Configure Location Steps
Go to Self Registration > Locations > click Edit on the desired location > scroll down to “Steps” and click edit on the desired step to make edits.
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Certain aspects of these steps can be edited, by clicking EDIT on each step.
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NOTE: If rearranging the order or removing a step is desired you will need to contact your Aspenware representative to make those changes. Find Me and Manage Family cannot be removed and must always be the first two steps. |
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4. Add Terminal(s) to Locations(s)
Go to Self Registration > Locations > and click Edit on the desired location > Scroll down to “TERMINALS” and click Add.
The majority of these settings can be set at the Location-level and any changes at the Terminal-level will override the setting for that unique terminal.
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The Resort Tools - Kiosk tool is highly customizable and can be branded to use resort-specific colors, fonts, logos, and background images. The theme can be configured at two different levels. The top-level will cascade down to all created Locations. The second level is the Location level, any updates to settings at this level will override the top-level settings and will cascade down to each terminal in that location.
Go to Self Registration > Style Customization
Refer to the “Gather Branding Materials” above for references on formatting requirements. Once the fields have been updated click Save.
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IMPORTANT: The “Save” button at the bottom of the page does not always function. It is recommended to use the Save button at the top of the page. With certain updates to styles theming, the app pool needs to be restarted from the IIS Manager in order for the change to be reflected in the app. |
6. Enable Printing (Optional)
To enable printing go-to Self Registration > Locations > click Edit on the desired location > click the Edit button next to “SSRS Print Config”
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To update at the product level go to Self Registration > Langauge Customization.
To update at the Location level go to Self Registration > Locations > click Edit on the desired location > Scroll down to “Langauge Config” and click EDIT.
Once at the desired Language setting level you can make updates to each language, use the table below to see where each language change takes place.
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Optionally, languages can be configured at the Location-Level.
Go to Self Registration > Locations > select desired location by clicking Edit > click Edit next to “Language Config” or Edit next to “Style Config”. Then follow the guides from 5. Update Theming & 7. Configure Languages (Optional) to configure these settings at the Terminal-level.
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