| Table of Contents |
|---|
Q: The updates I made in admin are not showing in the app.
A: The most common resolutions for this are to:
Use the save button located at the TOP of the page (on occasion the bottom save button does not save changes)
Refer to
...
...
...
Kiosk documentation to ensure you have input the value in the correct format
Recycle the app pool
Q: How do I copy the test Resort Tools files over to the production instance?
A: See Resort Tools - Copying Test Files to Production for more instructions.
| Insert excerpt | ||||||
|---|---|---|---|---|---|---|
| ||||||
| Insert excerpt | AE:Like this Page Excerpt | AE:Like this Page Excerpt | nopanel | true
Q: I can’t remember my username/PW or the person who has credentials is out of office, what should I do?
A: Submit a ticket via Freshdesk to Aspenware and the existing credentials will be sent to you.
Q: The password has been compromised, what do I do?
A: Submit a ticket via Freshdesk to Aspenware and new credentials will be sent to you.
...