This error indicates Aspenware is sending inventory pool info to RTP but the SKU/header from the order is not setup set up with an Inventory Pool in RTP admin. It’s possible Aspenware is setup set up with the wrong SKU/Product Header Code. | Review setup on the product to ensure the correct SKU/Product Header Code is defined in Aspenware. Correct the setup for future orders. Manually create order in RTP or email Aspenware (support@aspenware.com) to update the SKU associated with the order in the Aspenware database to have order reprocessed.
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