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Table of Contents
Table of Contents

HINT: A video tutorial is available for Order History. It begins at 2:00 into the training session.

Setup Checklist

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Set-up Checklist
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1. POS TASKS

POS Task 1

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Products that need age ranges assigned are created in POS and have age ranges added to POS

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2. INFRASTRUCTURE TASKS

Infrastructure Task 2 -

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​Confirm that the Azure function app is setup and configured to the desired frequency. -

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3.

COMMERCE TASKS

Commerce Task 3 -

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Confirm that the Aspenware Commerce products that will have inventory assigned to them are fully configured with the correct attributes -

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Language String, Setting, HTML widget, etc. Task 4 -

Language String and Settings

  • Hide Order History Tab in My Account

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​Ensure the setting ‘ecommercesettings.productinventory.cachetime’ is set to your desired cache time -
  • Configure Order Tab Name and Title

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Configuration Task 5 -

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Inventory is mapped to product or product variant in the Inventory Pool plugin

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Code is entered

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If using location in RTP, location code is entered

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If multi day product, number of days is defined

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If using non default lock time of 900 seconds, the desired lock time is configured.

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StatuscolourGreentitleDetailed Setup

Prerequisite Tasks

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Prerequisites Tasks Excerpt
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POS Tasks

  • POS Task that must be completed first

Infrastructure Tasks

  • Infrastructure Task that must be completed first. Remove section if not required

Commerce Tasks

  • AW Commerce task that must be completed first

Settings, Language Strings and/or HTML Widgets for this Feature

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AE:Setting, Language String and/or HTML Widgets for this featureAE:
Setting, Language String and/or HTML Widgets for this feature
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Settings

  • AW Commerce Settings that must first be completed

Language Strings

  • AW Commerce Language Strings that must first be completed

HTML Widgets

  • AW Commerce HTML Widgets that must first be completed

Detailed Setup Guide

  1. Step 1 Header

  2. Step 2 Header

1. Step 1 Header

  • First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes

    1. Sub-bullet for step 1. Every step and click should be detailed so that someone could follow with little prior experience.

      1. Sub-bullet for step a. Include screenshots of the step and use skitch to mark up screenshots. It can be downloaded here: https://www.techspot.com/downloads/5705-skitch.html

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titleExample of content within a section
  • From the Aspenware Commerce Plugins>Age Range page in Admin, click View Add Range Types in the upper right corner.

  • Click Add Age Range Type.

  • Enter a name and description for the age range type.

  • To set the date used to compare the customer’s age to the required age range, select:

    1. Calculate from Trip Start (this age range type is likely already configured), or 

    2. Calculate from Today’s Date (age range based on purchase date), or

    3. Specify the Calculation Start Date; the customer’s age on this date will be used to determine if they are eligible for the product based on the age ranges

  • Click Add.

  • Age Range Types can be edited and inactivated, but they cannot be hard deleted without contacting Aspenware. 

  • Age Range types that are set to Calculate from Trip Start or Today’s Date will never need to be edited, unless you would like to edit the name. Age Range Types that are calculated from a fixed date however, will need to be edited each year to adjust for the current year.

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Hint: Age Range Types should also be adjusted year over year. If age ranges are calculated based on Trip Start, then they will not need to be updated.

Once completed for all required age range types move on to create Age Range.

Info

Note: When possible use notes, warnings, and hints within info panel macros. See https://aspenware.atlassian.net/wiki/pages/resumedraft.action?draftId=781156460 for more details on these.

2. Step 2 Header

  • First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes

    1. Sub-bullet for step 1

      1. Sub-bullet for step a

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go to the Glossary page and add the key terms Excerpt Include that you added for your configuration guide.

To add the feature terms to the Glossary, navigate to the glossary and add a header for your feature using an H2. Select the + and then select …view more. Search for Excerpt Include and in the Page Containing the Excerpt search for “Configuration: [FEATURE]” select to hide panel, preview and add.

How-to Guide of this page can be found here: [Internal] Configuration page Setup Guide

Real Example of this page can be found here: https://aspenware.atlassian.net/wiki/spaces/DB/pages/edit-v2/1037172926The Orders tab will be shown on the left-hand column of My Account for any resort using Aspenware Commerce 2.18 or later. Resort administrators may hide this tab by following the instructions below.

  • Go to Aspenware Commerce > Configuration > Settings > Customer Settings

    • Scroll to the bottom widget area titled “Additional Custom Settings”

    • Select “Hide ‘Orders’ tab to hide from My Account view

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Language Strings

The Orders tab name and title (which are named via the same string) can also be changed via language string. Note that this will not change the name of the setting to show/hide the tab.

  • Go to Configuration > Languages > Edit > Search for “account.customerorders” and “account.customerorders.description”.

  • Edit language string values as desired.

Note

IMPORTANT: Order History displays orders placed online through the Aspenware Commerce platform. Any orders placed over the phone, onsite, or in other e-commerce systems will not display in Order History. Also, changes made to any order within the POS, such as returns, updates, and refunds will not be reflected in Order History. Finally, Reservation product cancellations made online in Aspenware Commerce will not be reflected in Order History as this is essentially identical to a return and refund made in RTP|One.

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