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Table of Contents

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Test: C:\inetpub\wwwroot\{ResortName}Test\wwwroot\images

Live: C:\inetpub\wwwroot\{ResortName}\wwwroot\images

Info

NOTE: Recycling the app pool is required after image updates have been saved in Resort Tools - Kiosk admin.

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Image Settings

Location

Spec Requirements

Image Example

(click to enlarge)

Name:

BACKGROUND IMAGE URL

Formatting:

http{s}://{server host Name}/{folder name}/images/{filename}.{file extension}

Example: http://10.0.1.77/resorttoolstest/images/backgroundimage.jpg

Background image appearing on all steps after welcome page.

Note: A “white-fade” is automatically overlayed to the background

(defaults to white background if blank)

  • min. 1920x1080 and 200k-300k in file size

  • muted image that looks good behind text

  • Formatting jpeg

Name:

LOADING IMAGE URL

Formatting:

http{s}://{server host name}/{folder name}/images/{file name}.{file extension}

Example:

https://resorttools.aspenware.com/aspenwareresorttoolstest/images/90x90logo.png

Loading icon displayed throughout the flow

(defaults to an empty spinning circle if left blank)

  • 256x256

  • png

  • recommended to select a simplified version of logo

Name:

START BACKGROUND IMAGE URL

Formatting:

/images/{image name}.{fileextension}

Example:

/images/bkg-start.jpg

Welcome screen

(defaults to white background if blank)

Note: A “white-fade” is automatically overlayed to the background

(defaults to white background if blank)

  • min. 1920x1080 and 200k-300k in file size

  • jpeg

Name:

PROGRESS MAP RESTART BUTTON IMAGE

Formatting:

{image name}.{fileextension}

Example:

icon-startover.svg

Appears at the bottom of the left column throughout steps

(defaults to image example)

  • 256x256

  • png

  • recommended to select a simplified version of logo

Name:

PROGRESS MAP LOGO IMAGE

Formatting:

{image name}.{fileextension}

Example:

Resort Logo 90 x 90.png

Appears at the top of the left column throughout steps

And on the initial start page. The start page size can also be resized with the setting “START PAGE LOGO WIDTH“

  • Square 90x90

  • PNG or SVG file (SVG preferred)

  • Ensure some padding around logo (~10px-15px)

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1. Uploading fonts to the fonts folder:

Test: C:\inetpub\wwwroot\{ResortName}TestTools\wwwroot\fonts

Live: C:\inetpub\wwwroot\{ResortName}Tools\wwwroot\fonts

Supported font formattings are opentype, truetype, woff, or woff2.

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Font Settings

Image Example

(click to enlarge)

Primary Font: Font Name

Primary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension}

Primary Font Format: Font Format

Primary Font URL: if using a font URL such as google fonts input the font URL here ie: https://fonts.googleapis.com/css2?family=Roboto&display=swap

Primary Font Color: {hex code}

Info

For initial config troubleshooting, set the font only at the top Resort Tools Kiosk level and not at the location level.

Secondary Font: Font Name

Secondary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension}

Secondary Font Format: Font Format

Secondary Font URL: if using a font URL such as google fonts input the font URL here ie: https://fonts.googleapis.com/css2?family=Roboto&display=swap

Secondary Font Color: {hex code}

Colors - Resort branded colors can be input in HEX# formatting. Colors that can be modified in Self-Registration are listed in the table below:

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Go to the Admin home screen > Self Registration > Settings and complete the following:

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Go to Resort Tools - Kiosk Admin > Self Registration > Settings > click Add under Locations then complete the following:

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Fast Flow Allowed: Checked enables guests with active registration in RTP|One to optionally skip completing steps again. Unchecked forces guests to go through all configured Kiosk steps even if they have completed steps recentlyto go through all configured Kiosk steps even if they have completed steps recently.

Enable Marketing Consent: Checked enables guests to opt in/out of receiving marketing email. If this setting is checked, a checkbox will be presented to the guest to select their preferences. If this is not checked, no checkbox will be presented to the guest and no marketing communication preferences will be offered and no communication profile will be created for the customer in RTP.

Default Marketing Consent: If you have enabled marketing consent (previous setting), this checkbox determines what you would like the default state to be for the checkbox. If this box is checked, the guest will be presented with a checkbox that is already checked. If this setting is unchecked, the guest will be presented with a checkbox that is unchecked.

  • What this transfers to RTP:

    • A “checked” box passes an affirmative response – indicates to RTP that the customer should have a communications profile created, with all profile boxes “unchecked” in the profile, indicating their willingness to receive email communications.

    • An “Unchecked“ box passes a decline response – indicates to RTP that the customer should have a communication profile created, with the email box “Checked” in the profile, indicating that the guest is not willing to receive email communication.

Minimum Rental Update Date: Date entered is used to validate if a guest has an active Rental Profile in RTP|One. If the guest’s date lands before this specified date and if Fast Flow is enabled, the guest will not be prompted to complete the Rental Profile step.

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Authorization Code: Enter the RTP Authorization code (waiver) to be used for this Aspenware Resort Tool Location.

1Risk Waiver ID: This is the waiver ID issued by 1Risk for the waiver being used.

Customer Comment: This is the custom comment written to the RTP Authorization Profile indicating that the waiver was signed in 1Risk.

Authorization Effective Date: Date entered is saved to the guest’s Authorization Profile in RTP when they complete the waiver step in Resort Tools - Kiosk Self-Registration.

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Minimum Adult Age: Age used to determine who the system should recognize as an adult. Guests under this age will require an adult to sign their waivers if “Minors Only Allowed” is not enabled.

Click Add.

Info

NOTE: If changes are needed at a later time you can edit these settings.

3. Configure Location Steps

Go to Self Registration > Locations > click Edit on the desired location > scroll down to “Steps” and click edit on the desired step to make edits.

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Certain aspects of these steps can be edited, by clicking EDIT on each step.

Info

NOTE: If rearranging the order or removing a step is desired you will need to contact your Aspenware representative to make those changes. Find Me and Manage Family cannot be removed and must always be the first two steps.

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4. Add Terminal(s) to Locations(s)

Go to Self Registration > Locations > and click Edit on the desired location > Scroll down to “TERMINALS” and click Add.

The majority of these settings can be set at the Location-level and any changes at the Terminal-level will override the setting for that unique terminal.

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The Resort Tools - Kiosk tool is highly customizable and can be branded to use resort-specific colors, fonts, logos, and background images. The theme can be configured at two different levels. The top-level will cascade down to all created Locations. The second level is the Location level, any updates to settings at this level will override the top-level settings and will cascade down to each terminal in that location.

Go to Self Registration > Style Customization

Refer to the “Gather Branding Materials” above for references on formatting requirements. Once the fields have been updated click Save.

Note

IMPORTANT: The “Save” button at the bottom of the page does not always function. It is recommended to use the Save button at the top of the page. With certain updates to styles theming, the app pool needs to be restarted from the IIS Manager in order for the change to be reflected in the app.

6. Enable Printing (Optional)

To enable printing go-to Self Registration > Locations > click Edit on the desired location > click the Edit button next to “SSRS Print Config”

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To update at the product level go to Self Registration > Langauge Customization.

To update at the Location level go to Self Registration > Locations > click Edit on the desired location > Scroll down to “Langauge Config” and click EDIT.

Once at the desired Language setting level you can make updates to each language, use the table below to see where each language change takes place.

Language Setting

Location

Image Example

(click to enlarge)

ADD CONTACT TITLE

Add New Customer Page

Image Modified

ADD CONTACT NOTE HTML

Add New Customer Page

Image Modified

ADD CONTACT BUTTON TEXT

Add New Customer Page

Image Modified

ADD CONTACT MARKETING CONSENT

Add New Customer Page

Should read “By clicking this box, I am agreeing to receive marketing communications.” or similar indicating an affirmative response for a checked box.

ADD GROUP MEMBER TITLE

Add Family Member page

Image Modified

ADD GROUP MEMBER ADD BUTTON TEXT

Add Family Member page

Image Modified

COMPLETE PAGE TITLE

Self-Registration Completion Screen

Image Modified

COMPLETION HTML

Self-Registration Completion Screen

COMPLETE PAGE RETART BUTTON TEXT

Self-Registration Completion Screen

Image Modified

COMMON SAVE BUTTON TEXT

Leave as default

COMMON SEARCH BUTTON TEXT

Search by Order screen

Search by Contact Info screen

Image ModifiedImage Modified

COMMON CANCEL BUTTON TEXT

Search by Order screen

Search by Contact Info screen

Image ModifiedImage Modified

COMMON UPDATE BUTTON TEXT

Leave as default

CONTACT PAGE TITLE (SUCESS)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

ADD CONTACT SUBTITLE (SUCCESS)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

CONTACT PAGE TITLE (FAILURE)

Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

CONTACT PAGE SUBTITLE TEXT (FAILURE)

Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

CONTACT LIST DESCRIPTION HTML (SUCCESS)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

CONTACT LIST DESCRIPTION HTML (FAILURE)

Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

GROUP TITLE (CONTACT LIST PAGE)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

ORDER EXISTS TITLE (CONTACT LIST PAGE)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

NO ORDER EXISTS TITLE (CONTACT LIST PAGE)

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image Modified

INELLIGIBLE CONTACTS TITLE

Leave as default

MISSING DOB TEXT

Leave as default

CONTACT LIST SEARCH BUTTON TEXT

Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled

&

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image ModifiedImage Modified

CONTACT LIST CREATE ACCOUNT BUTTON TEXT

Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled

&

Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled

Image ModifiedImage Modified

EMERGENCY CONTACTS TITLE

Emergency Contact Screen

Image Modified

EMERGENCY CONTACTS SAVE BUTTON TEXT

Emergency Contact Screen

Image Modified

FAST FLOW TITLE

Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information)

Image Modified

FAST FLOW SUBTITLE

Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information)

Image Modified

FAST FLOW EDIT BUTTON TEXT

Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information)

Image Modified

FAST FLOW FINISH BUTTON TEXT

Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information)

Image Modified

GROUP MEMBER TITLE

Leave as default

GROUP MEMBER DESCRIPTION - ADULT EXISTS

Leave as default

GROUP MEMBER DESCRIPTION - NO ADULT EXISTS

Leave as default

GROUP MEMBER ADD BUTTON TEXT

Leave as default

GROUP MEMBER CONTINUE BUTTON TEXT

Leave as default

HOME TITLE TEXT

Welcome page

Image Modified

START BUTTON TEXT

Leave as default

SEARCH BY CONTACT TEXT

Welcome page

Image Modified

SEARCH BY CONTACT SUB-TEXT

Welcome page

Image Modified

SEARCH BY ORDER TEXT

Welcome page

Image Modified

SEARCH BY ORDER SUB-TEXT

Welcome page

Image Modified

SCAN ID TEXT

Welcome page

Image Modified

SCAN ID SUB-TEXT

Welcome page

Image Modified

NAVIGATION PREVIOUS BUTTON TEXT

Button throught self-registration steps

Image Modified

NAVIGATION FAST FLOW PREVIOUS BUTTON TEXT

Button throught self-registration steps

Image Modified

NAVIGATION NEXT BUTTON TEXT

Button throught self-registration steps

Image Modified

PAGINATION ITEMS PER PAGE

Leave as default

NAVIGATION PREVIOUS BUTTON TEXT

Leave as default

PROGRESS MAP RETART BUTTON TEXT

Progress Map Side Panel

Image Modified

NAVIGATION NEXT BUTTON TEXT

Leave as default

REGISTRATIONS TITLE

Child Registration Screen

Image Modified

REGISTRATIONS SAVE BUTTON TEXT

Child Registration Screen

Image Modified

RENTAL PROFILES TITLE

Rental Profile Screen

Image Modified

RENTAL PROFILES ADD DAMAGE WAIVER TEXT

Rental Profile Screen

Image Modified

CONFIRM RESTART TITLE

Confirm Restart Screen

Image Modified

CONFIRM RESTART SUB-TITLE

Confirm Restart Screen

Image Modified

CONFIRM RESTART DESCRIPTION

Confirm Restart Screen

Image Modified

RESTART PAGE RESTART BUTTON

Confirm Restart Screen

Image Modified

RESTART PAGE CANCEL BUTTON

Confirm Restart Screen

Image Modified

SCAN PAGE TITLE

Leave as default

SCAN PAGE DESCRIPTION

Leave as default

SEARCH BY ORDER TITLE

Search by Order screen

Image Modified

SEARCH BY ORDER SUBTITLE

Search by Order screen

Image Modified

SEARCH BY PERSONAL INFO TITLE

Search by info screen

Image Modified

SELECT GROUP MEMBERS TITLE

Participant selection screen

Image Modified

SELECT GROUP MEMBERS SUBTITLE (NO MEMBERS SELECTED)

Participant selection screen

Image Modified

SELECT GROUP MEMBERS SUBTITLE (MEMBERS SELECTED)

Participant selection scren

Image Modified

SELECT GROUP MEMBERS ADD BUTTON TEXT

Participant selection screen

Image Modified

SELECT GROUP MEMBERS NEED ADULT TEXT

Leave as default

SELECT GROUP MEMBERS ADD DOB BUTTON TEXT

Leave as default

SIGN WAIVER DESCRIPTION

Leave as default

SIGN WAIVER MISSING SIGNATURE TEXT

Leave as default

SIGN WAIVER CLEAR BUTTON TEXT

Signature Screen

Image Modified

SIGN WAIVER ACCEPT BUTTON TEXT

Leave as default

SIGN WAIVER SIGN BUTTON TEXT

Signature Screen

Image Modified

UPDATE MEMBER TITLE

Leave as default

WAIVERS AFFIRMATION STATEMENT

Signature Screen

Image Modified

WAIVERS PAGE TITLE

Signature Screen

Image Modified

WAIVER SELECT ADULT TEXT

Waiver Adult Select Screen

Image Modified

WAIVER SIGNING FOR TEXT

Leave as default

WAIVER SIGN BUTTON TEXT

Leave as default

WAIVER NO ADULTS TEXT

Leave as default

8. Configure Styles and Languages at Location-Level (Optional)

Optionally, languages can be configured at the Location-Level.

Go to Self Registration > Locations > select desired location by clicking Edit > click Edit next to “Language Config” or Edit next to “Style Config”. Then follow the guides from 5. Update Theming & 7. Configure Languages (Optional) to configure these settings at the Terminal-level.

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