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POS Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Unique Client Codes configured for each Kiosk (3 or 4 digit codes)
2. Authorization Type(s) are fully configured
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Infrastructure Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Purchase and install required hardware and optional hardware
Working with an Aspenware representative is required for the following steps: 2. Select Db to be used for Resort Tools - Kiosk (RTP|One Db or a seperate Db)
3. Provide Aspenware access to VPN (if applicable)
4. Provide Aspenware access to RDP
5. Provide Server details that will host Resort Tools - Kiosk
6. Install Google Chrome on the hosting server
7. Aspenware to install Resort Tools - Kiosk
8. Enable intranet access for Kiosks
9. Enable internet access for Kiosks
10. Complete printer setup
11. Configure .RDL for printing
12. Setup custom Resort Tools - Kiosk URL
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Resort Tools - Kiosk Admin Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Determine Kiosk Requirements
2. Gather Branding Materials
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1. Update Settings
2. Add Location(s) and input Location settings
3. Configure Location Steps
4. Add Terminal(s) to Location(s)
5. Update Themeing Theming
6. Enable Printing
7. Configure Languages
8. Configure Styles and Languages at Location Level
9. Open unique URL on Kiosk(s)
10. Configure Self Registration Printing
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Test: C:\inetpub\wwwroot\{ResortName}Test\wwwroot\images
Live: C:\inetpub\wwwroot\{ResortName}\wwwroot\images
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NOTE: Recycling the app pool is required after image updates have been saved in Resort Tools - Kiosk admin. |
Image Settings | Location | Spec Requirements | Image Example (click to enlarge) |
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Name: BACKGROUND IMAGE URL Formatting: http{s}://{server host Name}/{folder name}/images/{filename}.{file extension} Example: http://10.0.1.77/resorttoolstest/images/backgroundimage.jpg | Background image appearing on all steps after welcome page. Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: LOADING IMAGE URL Formatting: http{s}://{server host name}/{folder name}/images/{file name}.{file extension} Example: https://resorttools.aspenware.com/aspenwareresorttoolstest/images/90x90logo.png | Loading icon displayed throughout the flow (defaults to an empty spinning circle if left blank) |
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Name: START BACKGROUND IMAGE URL Formatting: /images/{image name}.{fileextension} Example: /images/bkg-start.jpg | Welcome screen (defaults to white background if blank) Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: PROGRESS MAP RESTART BUTTON IMAGE Formatting: {image name}.{fileextension} Example: icon-startover.svg | Appears at the bottom of the left column throughout steps (defaults to image example) |
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Name: PROGRESS MAP LOGO IMAGE Formatting: {image name}.{fileextension} Example: Resort Logo 90 x 90.png | Appears at the top of the left column throughout steps And on the initial start page. The start page size can also be resized with the setting “START PAGE LOGO WIDTH“ |
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1. Uploading fonts to the fonts folder:
Test: C:\inetpub\wwwroot\{ResortName}TestTools\wwwroot\fonts
Live: C:\inetpub\wwwroot\{ResortName}Tools\wwwroot\fonts
Supported font formattings are opentype, truetype, woff, or woff2.
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Font Settings | Image Example (click to enlarge) | ||
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Primary Font: Font Name Primary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Primary Font Format: Font Format Primary Font URL: if using a font URL such as google fonts input the font URL here ie: Primary Font Color: {hex code}
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Secondary Font: Font Name Secondary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Secondary Font Format: Font Format Secondary Font URL: if using a font URL such as google fonts input the font URL here ie: Secondary Font Color: {hex code} |   |
Colors - Resort branded colors can be input in HEX# formatting. Colors that can be modified in Self-Registration are listed in the table below:
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Go to the Admin home screen > Self Registration > Settings and complete the following:
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Go to Resort Tools - Kiosk Admin > Self Registration > Settings > click Add under Locations then complete the following:
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Minimum Adult Age: Age used to determine who the system should recognize as an adult. Guests under this age will require an adult to sign their waivers if “Minors Only Allowed” is not enabled.
Click Add.
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NOTE: If changes are needed at a later time you can edit these settings. |
3. Configure Location Steps
Go to Self Registration > Locations > click Edit on the desired location > scroll down to “Steps” and click edit on the desired step to make edits.
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Certain aspects of these steps can be edited, by clicking EDIT on each step.
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NOTE: If rearranging the order or removing a step is desired you will need to contact your Aspenware representative to make those changes. Find Me and Manage Family cannot be removed and must always be the first two steps. |
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4. Add Terminal(s) to Locations(s)
Go to Self Registration > Locations > and click Edit on the desired location > Scroll down to “TERMINALS” and click Add.
The majority of these settings can be set at the Location-level and any changes at the Terminal-level will override the setting for that unique terminal.
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Signature Device: Optionally using the signature pad or screen signing can be enabled at unique terminals.
5. Update
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Theming
The Resort Tools - Kiosk tool is highly customizable and can be branded to use resort-specific colors, fonts, logos, and background images. The theme can be configured at two different levels. The top-level will cascade down to all created Locations. The second level is the Location level, any updates to settings at this level will override the top-level settings and will cascade down to each terminal in that location.
Go to Self Registration > Style Customization
Refer to the “Gather Branding Materials” prerequisite task here https://aspenware.atlassian.net/wiki/spaces/AE/pages/1623032073/Configuration%3A+Resort+Tools+-+Kiosk#1.-Gather-Branding-Materials for references on formatting requirements. Once the fields have been updated click the Save button.
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WARNING: The “Save” button at the bottom of the page does not always function. It is recommended to use the Save button at the top of the page. With certain updates to styles theming, the app pool needs to be restarted from the IIS Manager in order for the change to be reflected in the app. |
6. Enable Printing (Optional)
To enable printing go-to Self Registration > Locations > click Edit on the desired location > click the Edit button next to “SSRS Print Config”
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To update at the product level go to Self Registration > Langauge Customization.
To update at the Location level go to Self Registration > Locations > click Edit on the desired location > Scroll down to “Langauge Config” and click EDIT.
Once at the desired Language setting level you can make updates to each language, use the table below to see where each language change takes place.
Language Setting | Location | Image Example (click to enlarge) |
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ADD CONTACT TITLE | Add New Customer Page |   |
ADD CONTACT NOTE HTML | Add New Customer Page |  |
ADD CONTACT BUTTON TEXT | Add New Customer Page |  |
ADD GROUP MEMBER TITLE | Add Family Member page |  |
ADD GROUP MEMBER ADD BUTTON TEXT | Add Family Member page |  |
COMPLETE PAGE TITLE | Self-Registration Completion Screen |  |
COMPLETION HTML | Self-Registration Completion Screen | |
COMPLETE PAGE RETART BUTTON TEXT | Self-Registration Completion Screen |  |
COMMON SAVE BUTTON TEXT | Leave as default | |
COMMON SEARCH BUTTON TEXT | Search by Order screen Search by Contact Info screen |   |
COMMON CANCEL BUTTON TEXT | Search by Order screen Search by Contact Info screen |   |
COMMON UPDATE BUTTON TEXT | Leave as default | |
CONTACT PAGE TITLE (SUCESS) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
ADD CONTACT SUBTITLE (SUCCESS) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
CONTACT PAGE TITLE (FAILURE) | Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled |  |
CONTACT PAGE SUBTITLE TEXT (FAILURE) | Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled |  |
CONTACT LIST DESCRIPTION HTML (SUCCESS) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
CONTACT LIST DESCRIPTION HTML (FAILURE) | Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled |  |
GROUP TITLE (CONTACT LIST PAGE) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
ORDER EXISTS TITLE (CONTACT LIST PAGE) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
NO ORDER EXISTS TITLE (CONTACT LIST PAGE) | Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |  |
INELLIGIBLE CONTACTS TITLE | Leave as default | |
MISSING DOB TEXT | Leave as default | |
CONTACT LIST SEARCH BUTTON TEXT | Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled & Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |   |
CONTACT LIST CREATE ACCOUNT BUTTON TEXT | Failure screen when failing to find an account through Name Search, Order search, or Card scan when enabled & Success screen when succeeding to find an account through Name Search, Order search, or Card scan when enabled |   |
EMERGENCY CONTACTS TITLE | Emergency Contact Screen |  |
EMERGENCY CONTACTS SAVE BUTTON TEXT | Emergency Contact Screen |  |
FAST FLOW TITLE | Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information) |  |
FAST FLOW SUBTITLE | Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information) |  |
FAST FLOW EDIT BUTTON TEXT | Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information) |  |
FAST FLOW FINISH BUTTON TEXT | Fast Flow screen (appears when a guest has active registration on file they can optionally skip completing steps again unless they choose to edit information) |  |
GROUP MEMBER TITLE | Leave as default | |
GROUP MEMBER DESCRIPTION - ADULT EXISTS | Leave as default | |
GROUP MEMBER DESCRIPTION - NO ADULT EXISTS | Leave as default | |
GROUP MEMBER ADD BUTTON TEXT | Leave as default | |
GROUP MEMBER CONTINUE BUTTON TEXT | Leave as default | |
HOME TITLE TEXT | Welcome page |  |
START BUTTON TEXT | Leave as default | |
SEARCH BY CONTACT TEXT | Welcome page |  |
SEARCH BY CONTACT SUB-TEXT | Welcome page |  |
SEARCH BY ORDER TEXT | Welcome page |  |
SEARCH BY ORDER SUB-TEXT | Welcome page |  |
SCAN ID TEXT | Welcome page |  |
SCAN ID SUB-TEXT | Welcome page |  |
NAVIGATION PREVIOUS BUTTON TEXT | Button throught self-registration steps |  |
NAVIGATION FAST FLOW PREVIOUS BUTTON TEXT | Button throught self-registration steps |  |
NAVIGATION NEXT BUTTON TEXT | Button throught self-registration steps |  |
PAGINATION ITEMS PER PAGE | Leave as default | |
NAVIGATION PREVIOUS BUTTON TEXT | Leave as default | |
PROGRESS MAP RETART BUTTON TEXT | Progress Map Side Panel |  |
NAVIGATION NEXT BUTTON TEXT | Leave as default | |
REGISTRATIONS TITLE | Child Registration Screen |  |
REGISTRATIONS SAVE BUTTON TEXT | Child Registration Screen |  |
RENTAL PROFILES TITLE | Rental Profile Screen |  |
RENTAL PROFILES ADD DAMAGE WAIVER TEXT | Rental Profile Screen |  |
CONFIRM RESTART TITLE | Confirm Restart Screen |  |
CONFIRM RESTART SUB-TITLE | Confirm Restart Screen |  |
CONFIRM RESTART DESCRIPTION | Confirm Restart Screen |  |
RESTART PAGE RESTART BUTTON | Confirm Restart Screen |  |
RESTART PAGE CANCEL BUTTON | Confirm Restart Screen |  |
SCAN PAGE TITLE | Leave as default | |
SCAN PAGE DESCRIPTION | Leave as default | |
SEARCH BY ORDER TITLE | Search by Order screen |  |
SEARCH BY ORDER SUBTITLE | Search by Order screen |  |
SEARCH BY PERSONAL INFO TITLE | Search by info screen |  |
SELECT GROUP MEMBERS TITLE | Participant selection screen |  |
SELECT GROUP MEMBERS SUBTITLE (NO MEMBERS SELECTED) | Participant selection screen |  |
SELECT GROUP MEMBERS SUBTITLE (MEMBERS SELECTED) | Participant selection scren |  |
SELECT GROUP MEMBERS ADD BUTTON TEXT | Participant selection screen |  |
SELECT GROUP MEMBERS NEED ADULT TEXT | Leave as default | |
SELECT GROUP MEMBERS ADD DOB BUTTON TEXT | Leave as default | |
SIGN WAIVER DESCRIPTION | Leave as default | |
SIGN WAIVER MISSING SIGNATURE TEXT | Leave as default | |
SIGN WAIVER CLEAR BUTTON TEXT | Signature Screen |  |
SIGN WAIVER ACCEPT BUTTON TEXT | Leave as default | |
SIGN WAIVER SIGN BUTTON TEXT | Signature Screen |  |
UPDATE MEMBER TITLE | Leave as default | |
WAIVERS AFFIRMATION STATEMENT | Signature Screen |  |
WAIVERS PAGE TITLE | Signature Screen |  |
WAIVER SELECT ADULT TEXT | Waiver Adult Select Screen |  |
WAIVER SIGNING FOR TEXT | Leave as default | |
WAIVER SIGN BUTTON TEXT | Leave as default | |
WAIVER NO ADULTS TEXT | Leave as default |
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Optionally, languages can be configured at the Location-Level.
Go to Self Registration > Locations > select desired location by clicking Edit > click Edit next to “Language Config” or Edit next to “Style Config”. Then follow the guides from 5. Update ThemeingTheming & 7. Configure Languages (Optional) to configure these settings at the Terminal-level.
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