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Executive Summary
Thorough product build planning, testing, and auditing are often afterthoughts when launching products for sale online. A failure to adequately plan for online product sales results in issues ranging from failed orders and out-of-balance accounts to product setup mistakes that significantly overcharge customers.
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Minimum 3 weeks notice before launch date + Maximum 10-hour AW commitment
Products are mostly built in the POS prior to starting PS project
First come, first served basis - Aspenware has limited capacity
Does NOT include: Actual product build, full regression testing, remediation of issues
If issues arise during sales they will be the sole responsibility of the resort/customer.
Sample timeline/deliverables
Week 1
Form sent to resort to document product rules and AW to review (.5 hrs)
Call to follow up on product requirements (.5 hrs)
Optional follow-up AW to prototype/demo different features (1+ hrs)
Week 2
Aspenware Commerce Product Build and Testing Checklists created based on product requirements and sent to resort for building and testing (2 hr)
Resort builds products and AW available to answer questions (1+ hrs)
Week 3
Review product setup AW rep(s) work with resort using checklists (2 hrs)
Follow up Aspenware to provide steps to fix issues/improve the setup (1+ hrs)
Follow up Aspenware review setup after resort remediation (1 hr)
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