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Q: Question 1

{To find good questions and answers start by searching Freshdesk for the key word to find tickets that have been resolved with this key word to get ideas around what kind of common troubleshooting and issues occur around this feature. Open up tickets that seem relevant and read through solutions for how they were solved.}

A: Answer 1

{Answers should be written conversationally and should reference documentation rather than try to duplicate documentation, as if you were responding to a helpdesk ticket. .}

Q: Question 2

A: Answer 2

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titleExample Q & A

Q: I’m getting an inventory related error in the order queue but the product the guest purchased doesn’t have inventory mapped to it in AW commerce.

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Q: I am attempting to set up delivery and see the field “RTP Code” on the Add Shipping Location screen. What code is supposed to go in this field?

A: The “RTP Code” must be retrieved from RTP|One. It can be found in Delivery Method Administration. The delivery method must first be set up in RTP|One and, once it’s set up, it will be assigned a code.

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How-to Guide of this page can be found here: [Internal] Common Troubleshooting Setup Guide

Real Example of this page can be found here: Common Troubleshooting: Age Rules

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