Overview: Customer Role Assignment

This feature is supported for: All Aspenware Commerce configurations can use Customer Roles, though functions vary depending on POS environment.

Key Terms

Administrator

An Aspenware Commerce user may be assigned an ‘Administrator’ Customer Role. This assignment gives the user the rights to access the Administration area of Aspenware Commerce. Users with this assignment can make changes or updates to configurations, product offerings, discounts, etc. This feature enables the organization to have visibility and control over who, within the organization, has this type of access.

Customer Role

A customer role is an assignment that can be given to a particular user or group of users. This enables the individual or group to have access to special products, offers, or rights within Aspenware Commerce. For resorts using RTP|One, the Roles Configuration plugin allows administrators to map RTP|One General Program Profiles (External Role Id) to Aspenware commerce customer roles (Nop Role.) On login, a customer with a General Program Profile that maps to a role will be assigned the role in Commerce.

General Program Profile

The General Program Profile (GPP) is the term within RTP|One for a customer role. Upon user login, Aspenware Commerce reads the GPP from RTP|One in order to validate the granting of a customer role within Aspenware Commerce and subsequent access to products, offerings, or rights.

Feature Detail

Customer roles can be assigned to grant access or limit permissions associated with particular accounts. Assigning customer roles will additionally allow customers to see products limited to a specific assignment. The feature can also be used to manage Administrator access within Aspenware Commerce.

For resorts using RTP|One, the Roles Configuration plugin allows administrators to map RTP|One General Program Profiles (External Role Id) to Aspenware commerce customer roles (Nop Role.) On login, a customer with a General Program Profile that maps to a role will be assigned the role in Commerce.

For resorts using Siriusware, the Roles Configuration allows administrators to create customer roles within Commerce that are granted based on manual assignment within the Aspenware Commerce ‘Customers’ area. If updating a large number of customers, roles can also be scripted into the DB with Aspenware Customer Support (may require professional services engagement).