Configuration: Identity v3 (Powered by Auth0)

Description 

Customer Value 

What Resort is this tenant for? This will be used as the Resort “friendly name” that is in emails 

Input your resort name: 

What sub-domain would you like to use? (If it’s the same as the current one, please list regardless).  Example {domain}.ResortName.com 

YOU MUST CHOOSE A NEW SUB-DOMAIN NAME. We recommend ‘auth’ or ‘login.'

Please input the sub-domain for login and create account flows: 

Age Restriction (Will default to 13) 

Please input the minimum age to create account: 

Password Strength
Fair: 8 characters including a lower-case letter, an upper-case letter, and a number.
Good (Recommended): 8 characters including at least 3/4 of following: lower-case, upper-case, number, special character
Excellent: 10 characters including at least 3/4 of following: lower-case, upper-case, number, special character. Not more than 2 identical characters in a row (for example, 111 is not allowed). 

* This is enforced for new account creation.  Existing accounts will continue to work with previous password strength.  

Please input your selection for password strength: 

Auth0 transactional emails include: Forgot passwords, customer verifications, and invitations. 
SMTP Providers: Sendgrid, Mailgun, Sparkpost
Non-SMTP: Microsoft 365, Mandrill, Amazon SES, Azure

• Recommended that the resort choose a plan with a dedicated IP to ensure deliverability of emails.

*Commerce emails like order confirmations can still be sent via Inntopia or any other email provider you have. 

SMTP Provider: 

From Email Address (used to send reset passwords, verifications, etc): 

Tenant ID (MS365 only): 

Client ID/Active Directory (MS365 only): 

Client Secret/Active Directory (MS365 Only): 

(SMTP) Host Name: 

(SMTP) Port: 

(SMTP) Username: 

(SMTP) Password: 

(SMTP) API Key: 

For guests who need to troubleshoot account issues, please list a phone number (Customer Matching, etc.) for guests to call. 

Phone: 

Tenant Support email: Can be used as a ‘variable’ in an email that is sent to guests from auth0 (password reset, verifications, etc.) 

Email: 

Google Tag Manager ID (Login & Create Account Metrics). 

GTM ID: 

Add marketing consent to create customer? 

Input Yes or No: 

Account Lookup with Pass? 

Input Yes or No: 

Create Account with Pass? 

Input Yes or No: 

Do you have RTP Rewards Module? 

Input Yes or No: 

Is this resort part of a multi-store environment? If so, please list all the resorts associated. 

Input Yes or No: 

Please list your store URLs here: 

Do you have Aspenware Arrival? 

Input Yes or No: 

Do you have 3^rd party applications? If yes, fill out page 2 

Input Yes or No: 

Applications 

1. Application Description 

1a. Android/iOS/Other 

1b. Callback URL 

1c. Logout URL 

1d. withScheme (We recommend ‘app’) 

Theme Options 

Customer Values 

Resort Logo 

Attach logo (logo scales) in email: 

Background Image or Color 

Attach Image (1920x1080) or provide Color HEX:  

Favicon Image 

Attach Favicon: 

Brand Font 

Provide URL to Brand Font: 

Button Color 

Provide Color Hex: 

Text Color 

Provide Color Hex: 

Link Color 

Provide Color Hex: 

Mask (overlay) Color 

Provide Color Hex: 

Auth0 Sign-in Screens 

Description 

Language String

Default 

Customer Request 

Title 

title

None 

Description 

description

None 

Email placeholder 

emailPlaceolder

Email 

Account lookup link 

var-passMediaLinkText

Lookup email by pass number 

Account lookup title 

var-passMediaTitleText

Let’s lookup your account 

Lookup instruction 

var-passMediaInstructionsText

Enter the number on your pass 

Pass number 

passMediaFieldLabel

Pass Number 

Account lookup Success message 

var-passMediaSuccessPrompt

An Account was found 

Account lookup success body 

var-passMediaSuccessDescription

The email we have on file with this pass number is: 

Auth0 Sign-Up Screens 

Description 

Language String

Default 

Customer Request 

Title 

title

None 

Description 

description

None 

Email placeholder 

emailPlaceolder

Email 

Yes/No for Pass 

var-havePassTitle

Do you have a pass 

Instruction 

var-passNumberTitle

Enter the number on your pass 

‘Pass number’ field placeholder

var-passMediaFieldLabel

Pass number 

Create account with pass error:  

var-signupWithPassError

There was a problem creating your account. Please call resort ###-###-#### or create an account without a pass 

Receive updates and what’s new happening at {resort} 

accounts.userprofile.receiveemailstext

Receive updates and what’s new happening at {resort} 

Customer matching 

accounts.accountexists.subtitle

Call Resort to verify account 

Resort phone number: ###-###-#### 

Rewards Enrollment Consent

Accounts.UserProfile.CustomConsentDescription

This is a custom consent message with a link

customersettings.usernamesenabled

Must set to FALSE to disable usernames in Aspenware Commerce.

customersettings.dateofbirthminimumage

Ability to set the age restriction for creating an account

ordersettings.anonymouscheckoutbyproduct

Enables guest checkout to occur.

checkout.guestcheckout.preferguest

Must be set to ‘true.' Enables guest to sign in as an option.

auth0externalauthsettings.emailmarketingconsentenabled

Enable Email Marketing on create customer

auth0externalauthsettings.customconsentenabled

Enables custom consent to be submitted by guest when completing customer profile (E.g. rewards enrollment)

auth0externalauthsettings.customconsentdefaultvalue

Defaults consent checkbox to checked or unchecked

Sign-in Page

When a customer views sign in page

Auth0

Page View

Forgot password page

Customer view ‘forgot password’ page

Auth0

Page View

forgot_password_select

Customer selected ‘forgot password’

Auth0

Event

forgot_password_submitted

Customer sent email to themselves to reset password

Auth0

Event

signin_attempt

Customer selects ‘continue’ from sign in

Auth0

Event

signin_error

Customer experiences a sign in error, such as password didn’t match, account exists, etc.

Auth0

Event

successful_login

Customer has been authenticated and directed to shop successfully

AW Cloud UI & Commerce

Event

signup_selection

Customer selects ‘sign up’ in auth0

Auth0

Event

Sign-up Page

Customer views sign up page

Auth0

Page View

signup_attempt

Customer selects ‘continue’ after input email/password when creating a new account

Auth0

Event

signup_success

Customer is successful in creating new account in auth0

Auth0

Event

auth0_account_error

Error occurred during sign up in auth0 such as email in use, API error.

Auth0

Event

Customer profile page

Customer views create customer profile page

AW Cloud UI

Page View

customer_match

Customer submits create profile and is matched to an existing customer in RTP (1 or many)

AW Cloud UI

Event

Customer match (1) page

Customer views ‘verification needed’ page after match

AW Cloud UI

Page View

Customer match (many) page

Customer view ‘call resort’ after being matched to multiple customers in RTP

AW Cloud UI

Page View

create_profile

Customer is successful in creating new customer

AW Cloud UI

Event

Update_Customer_Profile_Error

Customer experienced an error at creating a new customer

AW Cloud UI

Event

account_lookup

Customer selects ‘look up account with pass’

Auth0

Event

account_found

Customer inputs a valid pass and found an account

Auth0

Event

account_notfound

Customer input an invalid pass or no account found

Auth0

Event

signupwithpass_invitesent

Customer inputs correct pass, has email on file, and has no auth profile

Auth0

Event

Property: error_accountexists

Customer inputs a valid pass but account exists

Auth0

Event

Property: error_incorrectnumber

Customer inputs a invalid pass number and nothing found.

Auth0

Event

error_noemail

Customer inputs a valid pass but no email profile exists to verify

Auth0

Event

Add password

When a guest lands on the add password screen

Page View