Configuration: Identity v3 (Powered by Auth0)

Description 

What Resort is this tenant for? This will be used as the Resort “friendly name” that is in emails 

Input your resort name: 

What sub-domain would you like to use? (If it’s the same as the current one, please list regardless).  Example {domain}.ResortName.com 

YOU MUST CHOOSE A NEW SUB-DOMAIN NAME. We recommend ‘auth’ or ‘login.'

Please input the sub-domain for login and create account flows: 

Age Restriction (Will default to 13) 

Please input the minimum age to create account: 

Password Strength
Fair: 8 characters including a lower-case letter, an upper-case letter, and a number.
Good (Recommended): 8 characters including at least 3/4 of following: lower-case, upper-case, number, special character
Excellent: 10 characters including at least 3/4 of following: lower-case, upper-case, number, special character. Not more than 2 identical characters in a row (for example, 111 is not allowed). 

* This is enforced for new account creation.  Existing accounts will continue to work with previous password strength.  

Please input your selection for password strength: 

Auth0 transactional emails include: Forgot passwords, customer verifications, and invitations. 
SMTP Providers: Sendgrid, Mailgun, Sparkpost
Non-SMTP: Microsoft 365, Mandrill, Amazon SES, Azure

• Recommended that the resort choose a plan with a dedicated IP to ensure deliverability of emails.

*Commerce emails like order confirmations can still be sent via Inntopia or any other email provider you have. 

SMTP Provider: 

From Email Address (used to send reset passwords, verifications, etc): 

Tenant ID (MS365 only): 

Client ID/Active Directory (MS365 only): 

Client Secret/Active Directory (MS365 Only): 

(SMTP) Host Name: 

(SMTP) Port: 

(SMTP) Username: 

(SMTP) Password: 

(SMTP) API Key: 

For guests who need to troubleshoot account issues, please list a phone number (Customer Matching, etc.) for guests to call. 

Phone: 

Tenant Support email: Can be used as a ‘variable’ in an email that is sent to guests from auth0 (password reset, verifications, etc.) 

Email: 

Google Tag Manager ID (Login & Create Account Metrics). 

GTM ID: 

Add marketing consent to create customer? 

Input Yes or No: 

Account Lookup with Pass? 

Input Yes or No: 

Create Account with Pass? 

Input Yes or No: 

Do you have RTP Rewards Module? 

Input Yes or No: 

Is this resort part of a multi-store environment? If so, please list all the resorts associated. 

Input Yes or No: 

Please list your store URLs here: 

Do you have Aspenware Arrival? 

Input Yes or No: 

Do you have 3^rd party applications? If yes, fill out page 2 

Input Yes or No: 

Applications 

1. Application Description 

1a. Android/iOS/Other 

1b. Callback URL 

1c. Logout URL 

1d. withScheme (We recommend ‘app’) 

Theme Options 

Customer Values 

Resort Logo 

Attach logo (logo scales) in email: 

Background Image or Color 

Attach Image (1920x1080) or provide Color HEX:  

Favicon Image 

Attach Favicon: 

Brand Font 

Provide URL to Brand Font: 

Button Color 

Provide Color Hex: 

Text Color 

Provide Color Hex: 

Link Color 

Provide Color Hex: 

Mask (overlay) Color 

Provide Color Hex: 

Description 

Language String

Default 

Customer Request 

Title 

title

None 

Description 

description

None 

Email placeholder 

emailPlaceolder

Email 

Account lookup link 

var-passMediaLinkText

Lookup email by pass number 

Account lookup title 

var-passMediaTitleText

Let’s lookup your account 

Lookup instruction 

var-passMediaInstructionsText

Enter the number on your pass 

Pass number 

passMediaFieldLabel

Pass Number 

Account lookup Success message 

var-passMediaSuccessPrompt

An Account was found 

Account lookup success body 

var-passMediaSuccessDescription

The email we have on file with this pass number is: 

Description 

Language String

Default 

Customer Request 

Title 

title

None 

Description 

description

None 

Email placeholder 

emailPlaceolder

Email 

Yes/No for Pass 

var-havePassTitle

Do you have a pass 

Instruction 

var-passNumberTitle

Enter the number on your pass 

‘Pass number’ field placeholder

var-passMediaFieldLabel

Pass number 

Create account with pass error:  

var-signupWithPassError

There was a problem creating your account. Please call resort ###-###-#### or create an account without a pass 

Receive updates and what’s new happening at {resort} 

accounts.userprofile.receiveemailstext

Receive updates and what’s new happening at {resort} 

Customer matching 

accounts.accountexists.subtitle

Call Resort to verify account 

Resort phone number: ###-###-#### 

Rewards Enrollment Consent

Accounts.UserProfile.CustomConsentDescription

This is a custom consent message with a link

customersettings.usernamesenabled

Must set to FALSE to disable usernames in Aspenware Commerce.

customersettings.dateofbirthminimumage

Ability to set the age restriction for creating an account

ordersettings.anonymouscheckoutbyproduct

Enables guest checkout to occur.

checkout.guestcheckout.preferguest

Must be set to ‘true.' Enables guest to sign in as an option.

auth0externalauthsettings.emailmarketingconsentenabled

Enable Email Marketing on create customer

auth0externalauthsettings.customconsentenabled

Enables custom consent to be submitted by guest when completing customer profile (E.g. rewards enrollment)

auth0externalauthsettings.customconsentdefaultvalue

Defaults consent checkbox to checked or unchecked

Location

Event Name

Project

Schema / Message 

Use Case

Login

successful_login

Commerce

User has signed in successfully and landed on store

Login

error

Auth0

errorType: "signin_error," "errorMessage": "{message}"

User has encountered an error, password or API

Sign-in Page

n/a

Auth0

When a customer views sign in page

Forgot password page

n/a

Auth0

Customer view ‘forgot password’ page

Forgot Password

forgot_password_submitted

Auth0

User has sent a password reset email

Sign up

signup_selection

Auth0

User has selected 'sign up'

Sign up

signup_success

Auth0

User has created an account in auth0 (email/password)

Sign up

create_profile

Commerce

User has created a customer 

Sign up

successful_login

Commerce

User has been authenticated and logged in successfully and landed on store

Sign up

error

Auth0

errorType: "auth0_signup_error," "errorMessage": "{message}"

User has encountered an error, user exists or API

Customer profile page

n/a

AW Cloud UI

Customer views create customer profile page

Customer Matching

signup_success

Auth0

User has created an account in auth0 (email/password)

Customer Matching

create_profile

Commerce

User has created a customer 

Customer Matching

customer_match

Commerce

{ "event": "awc_customer_match", "type", "#"}

User has matched to a customer in RTP

Customer match (1) page

n/a

AW Cloud UI

Customer views ‘verification needed’ page after match

Customer match (many) page

n/a

AW Cloud UI

Customer view ‘call resort’ after being matched to multiple customers in RTP

Account Lookup

account_lookup

Auth0

User has selected 'account lookup with pass number' on sign in screen

Account Lookup

account_found

Auth0

User entered a pass that is associated with an account

Account Lookup

account_notfound

Auth0

{ "event": "error", "errorType": "account not found", "errorMessage": "{error message}" }

User entered a pass that is not associated with an account

Pass Account Create

signup

Auth0

signupMethod: "pass_media"

User has entered a valid pass number

Pass Account Create

verify_account_view

Auth0

signupMethod: "pass_media"

User has been sent an email to verify their identity before finishing account create with pass flow

Pass Account Create

resend_email

Auth0

signupMethod: "pass_media"

User has resent invite

Pass Account Create

signup_error

Auth0

signupMethod: "pass_media", "message": "no_email"

User has encountered an error related to customer not having an email profile on file in RTP

Pass Account Create

signup_error

Auth0

signupMethod: "pass_media", "message": "account_exists"

User has encountered an error related to customer having an existing account

Pass Account Create

signup_error

Auth0

signupMethod: "pass_media", "message":  "invalid_value"

User has encountered an error related to a wrongly input pass number

Pass Account Create

create_profile

Commerce

User has accepted invite, added a password, and has completed their profile

Pass Account Create

successful_login

Commerce

User has accepted invite, added a password, and has completed their profile, and signed in/landed on store

Add password

n/a

 Auth0

Page View

When a guest lands on the add password screen