This feature is supported for: RTP|One
This feature is NOT supported for: Siriusware
Key Terms
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Feature Description
When a customer checks out with a product or product plus attribute value that is set up with validation prompt restrictions, they will see a verification section on the Personalization step of checkout. The customer will be unable to continue past Personalization until they enter a valid verification code. A code can only be applied a single time on the Personalization step and cannot be used for multiple household members in the same order unless it's set up as a “Validate On Checkout Assignment” prompt. If in RTP|One it is set up for more than one-time use, it can be used again for subsequent orders.
A validated prompt can either be set up as a “Validate On Checkout Assignment” prompt for prompts that check guest eligibility or require a code entry that is checked on the Personalization step, a check is performed to ensure the code is valid and not expired. If a validated prompt is set up as a single-time use in RTP|One, then once the customer checks out for their order, the code is marked as used and cannot be applied a second time if it is set up for one-time use. Codes can be multi-time use or single-time use.
Product Prompts in Aspenware Commerce can be set to “Validate On Checkout Assignment”. If a product is assigned to a validated prompt that is set up this way, it takes the legwork away from the guest needing to enter a code and rather only allows “eligible” guests to be assigned.
Section Links
- Overview: Validated Prompts
- Configuration: Validated Prompts
- Common Troubleshooting: Validated Prompts
- Use Cases: Validated Prompts
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