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Q: Do I need to restart my store to apply changes to Identity in Commerce? What impact does that have on users that are using the store?

A: Yes, you need to restart your store to apply any Identity changes in Commerce. This should be done after hours as it will result in a several-minute down-time on your live store.

Q: How do I find the values to enter for OpenID ClientID, OpenID ClientSecret and Authority to use when connecting to OpenID?

A: These values are provided by Aspenware and should not be updated without Aspenware approval.

If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!

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