Q: Why aren’t my age-range rules aren’t working as expected?
A: Most common resolutions are:
You do not have the correct age rules set up on the product in the POS. The stored procedure for Fast Flow validates age based on the Guest’s age in RTP and the age rule on the product.
If you are enabling logged-in users to allow “Group Member” assignment on the PDP, you do not have the correct age rules set up in AWC. Assignment by selecting a logged-in user’s group members is not based on the stored procedure or age rules in the POS, it is only based on the rules set up in AWC.
Q: What ?
A: Most common resolutions are:
If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!
Like this page? Click the like button below. Don't like this page and/or want to give feedback about this page, leave a comment below and Aspenware will address to improve this article.