Setup Checklist
This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.
1. POS TASKS | |
|---|---|
| DETAILED SETUP |
2. INFRASTRUCTURE TASKS | |
| DETAILED SETUP |
3. PAYMENT PROVIDER TASKS |
|
| DETAILED SETUP |
4. COMMERCE TASKS | |
| DETAILED SETUP |
Detailed Setup Guide
POS TASKS
Determine whether or not your resort will be syncing credit cards to RTP|One.
Complete POS accounting tasks for products sold online needs to be completed.
Ensure that you are using a tokenized version of RTP|One with CardDog/TRI/First Data.
INFRASTRUCTURE TASKS
Update the Azure appsettings to 'AllowTransferofCC' from false to true and give it a test.
Validate the credit related settings in the UnityPeakProd rtp-config.json when that switch occurs.
Testing should include verifying the RTP|One Credit Card Profile visually looks correct and that the data in the PaymentCardToken table looks good.
Perform a 'charge to the card on file' and a return to verify those are working.
PAYMENT PROVIDER TASKS
Create an Authorize.net account if you haven’t already done so.
Follow Authorize.net getting started guide: https://support.aspenware.com/en/support/solutions/articles/42000064328-getting-started-with-authorize-net
Send the following to Aspenware:
Your payment gateway ID
Transaction Key
Login
Within Authorize.net, on the system info tab check the "Active" check box to make the payment method active so you can accept payment using Credit Cards.
Set Authorize.net Fraud Detection Suite settings:
Hourly Velocity Filter - by default set to 100 transactions per hour
May need to disable this setting or set it to a larger number if the customer expects this much traffic.
Add Silent Post URL
Log in to your Authorize.Net account.
In your account settings specify the Silent Post URL. (http://www.yourStore.com/Plugins/PaymentAuthorizeNet/IPNHandler) This is what it should be for each resort.
Ensure Merchant Service Provider is set up to accept Authorize.net payment.
NOTE: Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements. For more information on this subject, see the Support Article about MSP and their role in the payment process in the article below: https://support.authorize.net/s/article/What-Is-the-Difference-Between-Authorize-Net-My-Reseller-Processor-and-Merchant-Service-Provider-MSP-Who-Do-I-Contact-with-Concerns-Regarding-My-Transactions
COMMERCE TASKS
Go to Configuration > Payment Methods in Admin.
Click Edit on the Authorize.net payment gateway.
Check Is active and Save. Ensure that only Authorize.net is set to ‘Is active.’
Select Configure on the Authorize.net payment method.
To change or set up payment account, fill in the following fields:
Use Sandbox: Should be checked for test and unchecked for production
UseShippingAddressAsBilling: Unchecked
Transaction Mode Values: Set to ‘Authorize and Capture’
Transaction Key: Obtain from Authorize.net
Login ID: Obtain from Authorize.net
Additional Fee: Set to 0.00
Additional Fee Percentage: Uncheck
Requires Billing Address: Likely checked, but verify to be sure that it is required for checkout.
Requires Phone Number: Unchecked
Click Save.
Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure gateway is processing payments properly once setup is completed.
Common Troubleshooting
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