Q: I’m getting the following error in the checkout 'There was an error receiving your personalization wavier Info Cannot read property "HouseHoldMemberWaivers' of undefined.”
A: This error is typically returned when a product is set up to have a waiver in Aspenware Commerce, but the ‘Requires Assignment’ rule has not been added to the product. Adding the ‘Requires Assignment’ rule according to the Requiring Assignment Configuration Guide should result in this error going away.
Q: What values do I get from my POS, and which values do I get from my 1Risk Rep?
A: The following values are provided by 1Risk. Contact 1Risk’s Bill Brouse (bbrouse@1risk.com)
For each waiver, copy down 1RiskID
For each waiver, copydown the waiverFormid (Only required if using Optional Order Confirmation Link Waiver signing flow)
Copy down your unique 1Risk URL (provided by 1Risk’s Bill Brouse (bbrouse@1risk.com))
If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!
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