2.24 Release Guide - KountCommand

This guide will review how to set up KountCommand in Aspenware Commerce. For general release notes, see 2.24 Release Notes

Overview

Kount Command is now available as a plugin for all payment gateways that Aspenware supports. This enhancement utilizes APIs provided by Kount to insert the KOUNT query/response either PRE or POST authorization. - known as KOUNT Command. Specific features include:

• Integration to the Kount API before the credit card is sent to authorize. https://kount.github.io. This happens in the pre-payment validation step - Kount begins tracking the session as soon as the customer clicks “checkout”, before a call is made to the payment gateway. The resort doesn't incur transaction fees for a decline.

• In addition to passing in all required fields, the Product Date is also passed through to Kount as a user-defined field so that resorts can prioritize investigating same-day bookings or bookings for tomorrow as these have the highest fraud potential.

Configuration Guide

Kount Tasks

• Ensure that you have a working agreement with Kount and that you have access to your Kount Dashboard/Administration screen.

• Create a user-defined field (UDF) called STARTDATE ( all caps, all one word). This will allow the earliest Start Date on any product in the transaction to be displayed, and can be used in setting rules for declines.

  • Click Add UDF and enter the following:

    • Label: STARTDATE

    • Description: STARTDTE

    • Type: Select Date

  • Click Save UDF.

    

• Ensure that all Kount rules have been defined per your resort’s Kount strategy. Rules need to be included in a rule set, and the rule set must be activated for the rules to apply to transactions.

Commerce Tasks

1. Install the KountCommand plugin.

• Go to Configuration > Local plugins.

• Scroll down to the KountCommand plugin.
  

  

• Click Install.

• Make sure the plugin is both installed and enabled.

• If it is not enabled, click Edit and check Is enabled? and click Save.

  

2. Configure the KountCommand plugin.

• Once installed, click Configure to get to the Configure - KountCommand Plugin screen.
  

  

  • Enter data into the following fields:

    • Multi-store configuration: Select the appropriate choice if you have a multi-store configuration.

    • Use Sandbox?: Checked for dev, Unchecked for prod

    • API key: Find your unique API key in your Kount login admin.

    • Device Data Collector Endpoint: https://tst.kaptcha.com

    • Risk Inquiry Service Endpoint: https://risk.test.kount.net

    • Merchant ID: Find your unique merchant id in your Kount login admin.

    • Site ID: DEFAULT

    • Connection Timeout: Set to 60000

    • Failed Kount Validation Message: Enter the text that will be displayed to the user if Kount declines the transaction.
      

      

    • Click Save.

3. Log into your Kount Dashboard and verify that you can see transactions in Kount.