Overview: Self-Registration

Feature Description

Resorts can set up kiosks in different locations across the mountain with unique configurations per location, and even per-kiosk, to facilitate a faster check-in flow without requiring staff assistance. Tasks for kiosk check-in can be ordered or removed to the resort’s preference and include:

• collecting emergency contact details

• completing child registration profiles

• completing rental profile (and optionally selecting the damage waiver)

• signing waivers

• printing guest details from IIS (anything that can be printed from IIS can be included on the print-out)

Regardless of the tasks chosen for a kiosk, the first step every guest will step through is locating or creating an account for registration.

Locating/Creating an account for registration

Guests can locate their accounts through various methods:

1. Guests can scan a pass and their account will automatically be pulled up (card reader peripheral required).

2. Guests can search for their information by first name, last name, and DOB.

3. Guests can look up their accounts by entering their order # (an existing order in RTP is required).

Selecting registration participants

Once a user’s account has been located, they will be able to select each individual that will be participating in the registration. If needed, the guest can add new family members as well.

Child Registration collection

The child registration step will only apply to specific age ranges, which are configurable by the resort. If the participant(s) selected are not within the specified age range, then this step will be skipped.

Emergency Contact collection

The emergency contact step will only apply to specific age ranges, which are configurable by the resort. If the participant(s) selected are not within the specified age range, then this step will be skipped.

Rental Profile collection

When enabled, rental profile information will be collected for all participants. Optionally, an “add damage waiver” button can be enabled, which would prompt the POS to add damage protection to the order when finalizing their order.

Waiver collection

Waiver collection saves signatures for participants. If a minor is a participant, then only adults above the resort’s specified age range will be selectable members to complete the waiver on behalf of the minor.

Printing

Once steps are completed Self-registration can be configured to print information from IIS. Printing is commonly used to print a rental form that can be scanned for rental fulfillment.

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