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This feature is supported for: Resorts with an EZLinks subscription and Federated Ecommerce.

This feature is not supported for: Selling products into the POS. Collecting a guest’s credit card for unsupported payment providers.

Feature Description

Searching for a course

Golf reservation products are hosted in their own category. An optimized search tool enables guests to easily search and book based on their desired date, tee-time range, number of holes, and number of players. If the course has availability based on search criteria, then a short description of the course along with the rate is displayed. If a course does not have availability based on search criteria, then the course image is greyed out and a message informing guests that no tee times are available is displayed.

Adding reservation to cart

Once a guest has selected a course they are taken to the course’s product description page (PDP) where they can select from available tee-times and add the desired players to their cart.

Checkout for tee-times

For resorts using a supported payment provider, the checkout flow highlights to the guest that their credit card is being collected to reserve the tee time but is not being charged at the time of purchase.

Prior to completing the reservation, a configurable language string is available to add custom text to notify guests of booking and course policies.

Overbooking prevention & price change assurance

Aspenware has functionality that prevents guests from overbooking tee-times. Once an order is completed in AW, the reservation is sent to EZLinks and that tee-time and player quantity are removed from further reservations.

Further, there is no cart “locking”. If two guests add the same date/time to their cart, the guest that fully completes checkout first will reserve the tee-time and the other guest will receive a message that the tee-time is no longer available.

This also applies if AW is unable to connect to EZLinks and an unable to complete order message is displayed. Or if the guest added the reservation to their cart and waited a day or two and the tee-time price changes. In this instance, the guest would not be allowed to complete checkout and they would receive a message that the price has changed.

Online Check-in / Customer Pre-pay

Resorts can enable/disable guests to check-in and prepay for their course ahead of their tee-times.

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