Aspenware Commerce can leverage RTP|One Customer Validation Procedures to enable offering special products only to guests who meet certain criteria (products purchased, access profiles, age, days skied, years loyal, etc.) Guests do not necessarily have to enter “codes” in order to validate as these prompts can be validated on Customer Assignment. Aspenware can help and quickly turn around such validation procedures.
This feature is supported for: Resort using RTP|One for POS.
This feature is NOT supported for: Resorts using Siriusware for POS.
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Feature Description
When a customer checks out with a product or product plus attribute value that is set up with validation prompt restrictions, they will see a verification section on the Personalization step of checkout. The customer will be unable to continue past Personalization until they enter a valid verification code. A code can only be applied a single time on the Personalization step and cannot be used for multiple household members in the same order unless it's set up as a “Validate On Checkout Assignment” prompt. If in RTP|One it is set up for more than one-time use, it can be used again for subsequent orders.
A validated prompt can either be set up as a “Validate On Checkout Assignment” prompt for prompts that check guest eligibility or require a code entry that is checked on the Personalization step, a check is performed to ensure the code is valid and not expired. If a validated prompt is set up as a single-time use in RTP|One, then once the customer checks out for their order, the code is marked as used and cannot be applied a second time if it is set up for one-time use. Codes can be multi-time use or single-time use.
Product Prompts in Aspenware Commerce can be set to “Validate On Checkout Assignment”. If a product is assigned to a validated prompt that is set up this way, it takes the legwork away from the guest needing to enter a code and rather only allows “eligible” guests to be assigned.
Section Links
- Overview: Validated Prompts
- Configuration: Validated Prompts
- Common Troubleshooting: Validated Prompts
- Use Cases: Validated Prompts
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