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Waivers (Standard and 1Risk)
Waivers (Standard and 1Risk)
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Tip

This feature is supported for: RTP|One

Warning

this This feature is not supported for: Siriusware

Key Terms

Excerpt

Authorization Type

The Authorization Type is the name given in RTP|ONE to a specific waiver or release. This type is assigned a code and is then assigned to a product. Once a waiver is signed, it will be recorded in RTP|One as Authorization type profiles for the designated guest.

Consolidated Releases

Within Aspenware Commerce, this refers to the option to bundle all releases for a household into one place for signature to expedite the process for the guest. During the personalization step, any products that use that waiver will show in a consolidated view, so the logged-in user will be able to sign all waivers for all members in the cart at one time. If there are any products in the cart which have waivers which are not eligible for consolidation, those waivers will behave as they did previously, where each member shows as an individual row on the personalization step, and each of those waivers must be signed for each member. 

Resort Charge

The option for collecting a guest’s credit card information and storing it for their use within the resort.  If resort charge is already enabled for the household member, meaning they have both a primary credit card profile on their account or inherited to their account, and they have agreed to the resort charge authorization type, then the household will be toggled on for resort charge and the configured credit card will be displayed for the household.  Please see Payment Gateways Overview for a list of gateways that currently support Resort Charge.

Signature Block Panel

This refers to the highly configurable block beneath the text of the release where the guest agrees to the terms of the release and adds their signature.

Wet Signature

This is the capture of a guest’s actual signature, as opposed to a typed entry of their name in the signature box.

Feature Description

The following matrix presents feature functionality for Aspenware Commerce Native Waivers vs 1Risk Waivers. Items bolded below are only possible with Standard (native) Waivers. See the 1Risk Waivers documentation for more on 1Risk Waivers (coming soon).

Functionality

Aspenware Commerce Native Waivers

1Risk Waivers

Stored in RTP|One

Status
colourGreen
titleAvailable

Status
colourGreen
titleAvailable

Stored in Sirisuware

Status
colourRed
titleNot present

Status
colourGreen
titleAvailable

Wet Signature

Status
colourGreen
titleAvailable

Status
colourGreen
titleAvailable

Integration with Aspenware Arrival

Status
colourGreen
titleAvailable

Status
colourRed
titleNot present

(Pending future development)

Integration with Aspenware Resort Tools

Status
colourGreen
titleAvailable

Status
colourRed
titleNot present

(Pending future development)

Customer required to sign a waiver within checkout flow

Status
colourGreen
titleAvailable

Status
colourGreen
titleAvailable

Customer able to sign a waiver after purchase complete

Status
colourGreen
titleAvailable

(However, no option to “skip” waiver in checkout and sign it later, it’s either during checkout or after. Post checkout waivers presented through waivers in my account, Arrival or Resort tools)

Status
colourGreen
titleAvailable

(However, no option to “skip” waiver in checkout and sign it later, it’s either during checkout or after. Post checkout waivers presented in confirmation email.)

Initialed Paragraphs

Status
colourRed
titleNot present

Status
colourGreen
titleAvailable

Both Authorization and Resort Charge profiles in RTP|One are configured using the waiver module in Aspenware Commerce. Within this module, you can create waivers that link to Authorization profiles in RTP|One when guests check out. Many components within this module are configurable including:

  • Waiver text

  • RTP|One Authorization type code

  • Waiver validity dates

  • Credit card information collected with the waiver

  • Online signature Signature

  • Waiver presentation in checkout (Consolidated vs. Independent)

  • Waiver availability in the My Account area of the e-commerce store.

Depending on the store setup, the waiver signature can be saved to RTP|One either when the guest completes the waiver or when the order is sent to RTP|One.

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