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Event

Event Type

GA4 Standard or Aspenware Custom

Trigger

Schema Included

Example

forgot_password_select

Aspenware Custom

User selects ‘forgot password’ in Auth0.

  • aspenware_data

forgot_password_submitted

Aspenware Custom

User submits the form to have a password reset email sent in Auth0.

  • aspenware_data

signin_attempt

Aspenware Custom

User selects ‘continue’ from sign in page in Auth0.

  • aspenware_data

signin_error

Aspenware Custom

User experiences a sign in error, such as password didn’t match, account exists, etc. in Auth0.

  • aspenware_data

authentication_success

Aspenware Custom

User has been successfully authenticated by Auth0.

  • aspenware_data

successful_login

(now login)

Aspenware Custom

User has been authenticated and directed to the Aspenware shop successfully.

  • aspenware_data

image-20241016-212131.png

signup_selection

Aspenware Custom

Customer selects ‘sign up’ in Auth0.

  • aspenware_data

signup_attempt

Aspenware Custom

Customer selects ‘continue’ after input email/password when creating a new account in Auth0.

  • aspenware_data

signup_success

Aspenware Custom

Customer is successful in creating new account in Auth0. Fires at the same time as create_profile event.

  • aspenware_data

auth0_account_error

Aspenware Custom

Error occurred during sign up in Auth0 such as email in use, API error.

  • aspenware_data

customer_match

Aspenware Custom

Customer submits create profile and is matched to an existing customer in RTP (1 or many) in Aspenware Cloud UI. Fires sign_up success at the same time.

  • aspenware_data

create_profile

Aspenware Custom

Customer is successful in creating new customer in Aspenware Cloud UI. Fires at the same time as sign_up success event.

  • aspenware_data

Update_Customer_Profile_Error

Aspenware Custom

Customer experienced an error at creating a new customer in Aspenware Cloud UI.

  • aspenware_data

account_lookup

Aspenware Custom

Customer selects ‘look up account with pass’ in Auth0.

  • aspenware_data

account_found

Aspenware Custom

Customer inputs a valid pass and found an account in Auth0.

  • aspenware_data

account_not_found

Aspenware Custom

Customer input an invalid pass or no account found in Auth0.

  • aspenware_data

signupwithpass

Aspenware Custom

Customer selected ‘yes’ and hits continue.

  • aspenware_data

signupwithpass_invitesent

Aspenware Custom

Customer inputs correct pass, has email on file, and has no auth profile in Auth0.

  • aspenware_data

error

GA4 Standard

  • aspenware_data

image-20241016-212148.png

verify_account_view

Aspenware Custom

User was asked to verify their account.

  • aspenware_data

resend_email

Aspenware Custom

User clicked the button to resend the email for password reset or email confirmation.

  • aspenware_data

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