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Event | Event Type GA4 Standard or Aspenware Custom | Trigger | Example |
|---|---|---|---|
login | GA4 Standard | Fires when user is successfully authenticated in Identity. |  |
error | GA4 Standard | Fires when a user encounters an error. (Currently only used in Identity, but will eventually be used for error handling across the platform.) |
|
sign_up | GA4 Standard | Fires when /onepagecheckout loads after a user successfully creates an account. |  |
Events in Identity v3
The following pages in Identity v3 have Page View events:
Auth0 Sign-in Page
Auth0 Forgot Password Page
Auth0 Sign-up Page
Aspenware Cloud UI Customer Profile Page
Aspenware Cloud UI Verification Needed Page (when 1 match exists)
Aspenware Cloud UI Call Resort Page (when more than 1 match exists in RTP)
Add Password Page
Event | Event Type GA4 Standard or Aspenware Custom | Trigger | Example |
|---|---|---|---|
forgot_password_select | Aspenware Custom | User selects ‘forgot password’ in Auth0. | |
forgot_password_submitted | Aspenware Custom | User submits the form to have a password reset email sent in Auth0. | |
signin_attempt | Aspenware Custom | User selects ‘continue’ from sign in page in Auth0. | |
signin_error | Aspenware Custom | User experiences a sign in error, such as password didn’t match, account exists, etc. in Auth0. | |
authentication_success | Aspenware Custom | User has been successfully authenticated by Auth0. | |
successful_login | Aspenware Custom | User has been authenticated and directed to the Aspenware shop successfully. |
|
signup_selection | Aspenware Custom | Customer selects ‘sign up’ in Auth0. | |
signup_attempt | Aspenware Custom | Customer selects ‘continue’ after input email/password when creating a new account in Auth0. | |
signup_success | Aspenware Custom | Customer is successful in creating new account in Auth0. Fires at the same time as create_profile event. | |
auth0_account_error | Aspenware Custom | Error occurred during sign up in Auth0 such as email in use, API error. | |
customer_match | Aspenware Custom | Customer submits create profile and is matched to an existing customer in RTP (1 or many) in Aspenware Cloud UI. Fires sign_up success at the same time. | |
create_profile | Aspenware Custom | Customer is successful in creating new customer in Aspenware Cloud UI. Fires at the same time as sign_up success event. | |
Update_Customer_Profile_Error | Aspenware Custom | Customer experienced an error at creating a new customer in Aspenware Cloud UI. | |
account_lookup | Aspenware Custom | Customer selects ‘look up account with pass’ in Auth0. | |
account_found | Aspenware Custom | Customer inputs a valid pass and found an account in Auth0. | |
account_not_found | Aspenware Custom | Customer input an invalid pass or no account found in Auth0. | |
signupwithpass | Aspenware Custom | Customer selected ‘yes’ and hits continue. | |
signupwithpass_invitesent | Aspenware Custom | Customer inputs correct pass, has email on file, and has no auth profile in Auth0. | |
error | GA4 Standard |
| |
_up errorverify_account_view | Aspenware Custom | User was asked to verify _their account. | |
resend_viewemail | Aspenware Custom | resend_emailUser clicked the button to resend the email for password reset or email confirmation. |
Events in Arrival
The following pages in Arrival have Page View events:
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