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Email (In RTP, this is an email profile)
First
Last
Date of birth
If the customer matched to only one (1) customer in the POS, Aspenware will send an email to the customer for them to verify that they are the owner of that email. Once verified, the customer will then be matched. The new Auth0 user account will be associated to the customer record found in the POS, and they can then sign in and purchase products on the resort commerce site.
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All existing (and new) 3rd party applications from Identity v2 are may be added to Identity v3. See the Identify v3 (Powered by Auth0) Configuration Guide for details about setup of this feature.
Aspenware will provide documentation and consultation if/when resorts wish to migrate their applications to using Identity v3 (Powered by Auth0). Please contact your Aspenware Service Agent for more information.
Theming
Aspenware will theme the resort Auth0 pages based on the criteria submitted via Theme Designer. If the resort is a current Aspenware customer, most of the information can be utilized from Identity v2, but some new information will be required.
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Currently, the following functions are not supported with Identity v3 (Powered by Auth0):
RFID Account Lookup
Usernames
Rewards
Siriusware Integration
Guests will continue to see the Identity v2 page when using Arrival or 3rd party applications. All credentials will be validated and stored in RTP|One until a future release.
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Have Questions?
Check out our Frequently Asked Questions page or contact your Aspenware Service Agent.