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productattributes.nodatesavailable

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"No dates are available for your selection”

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Cloud UI PDP

Payment Plans for Cloud UI

Payment Plan products can now leverage the Cloud UI PDP. The improved UX for payment plan products features:

  • A payment schedule clearly listing the entire cost of the payment plan, now inclusive the amount due today and a total amount that includes the down payment

  • Display number of payments in item summary rather than buried in a modal, where payment count is dynamically populated

  • Item summary lists out both the amount due today and the total amount due for the overall pass, paid over time.

  • Several new configurable language strings.

See Cloud UI Payment Plan Schedule on the PDP for more information.

Info

NOTE: Resorts in Australia and New Zealand should keep payment plan products on Legacy until adoption of 2.0 due to a known issue with date formatting.

Default to First Available Date

Product Inline and dropdown calendars on the Cloud UI PDP now automatically display the month with the first available date, eliminating the need for guests to cycle through months to find it. This update makes booking more convenient.

Info

NOTE: Many resorts previously implemented a workaround of using cut-off days to achieve this effect. For products that use the inline calendar on the PDP, this workaround may now be removed. For products that use the large pricing calendar, this workaround should remain in place for now. A similar fix for the large pricing calendar will be in a future release.

Internal Performance/Log Monitoring

We’ve enhanced Cloud UI with advanced internal performance and log monitoring tools. These improvements lead to faster recognition of performance issues and more effective troubleshooting capabilities.

New Zealand Culture Support

Cloud UI now fully supports New Zealand culture settings. This enhancement allows all cultures to adopt the PUI framework seamlessly.

Price Display with Long Attribute Title

The price displayed for add on selection would wrap to two lines if the add on attribute value title was especially long. The price now displays as expected.

Mobile UI Enhancements for Group Assignments

The formatting of the "Assign a Group Member" component on the mobile version of Cloud UI has been improved for a better user experience.

User Impersonation Management

Admins can now easily end a user impersonation session by clicking the new "Finish Impersonation" button located at the bottom of the sidebar menu. The following new language string has been added to reflect this update.

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Resource Name

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Value

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Location

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Example

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aspenware.sidebarmenu.finishimpersonation

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"Finish Impersonation”

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Cloud Navigation Sidebar Menu (Admin View Only)

image-20240805-221854.pngImage Removed

Resolved Issues

Add-On Attributes on Cloud UI PDP

We resolved an issue where add-ons could not be added to the cart if the assignment was made on the Cloud UI PDP before selecting these attributes. Now, add-ons correctly add to the cart when added after the assignment is made on the PDP.

Item Summary

  • The Item Summary box now displays the full date, including the year, that is selected by the user, improving clarity during the purchasing process.

  • Previously, if a product had add ons and assignment on the Cloud UI PDP, the add ons weren’t properly getting added if an assignment was made before the add on was selected. This has been resolved.

Calendar Date Adjustments on Cloud UI PDP

The Cloud UI PDP is now adjusting available calendar dates based on recently set season start and end dates, and respecting other setting changes when cache is cleared from within admin.

Conditional Attributes for Button Groups

Attributes set as the button group control type (a new control type available only in Cloud UI) can now be configured to conditionally display other attributes. Previously, it was not possible to set up products using the button chip control type to conditionally display other attributes.

Cloud UI Calendar Template

We fixed an issue on the Cloud UI calendar where the inventory threshold set via calendar template was coloring dates as yellow if the price quantity left was below the threshold.

Cloud UI PDP - Dated Products

  • If a discount voucher code is entered from the Cloud UI PDP voucher entry UI (accessed when loading a voucher product url) the page now redirects back to the default category rather than landing on a page cannot be found page.

  • If a selected product variant on the PDP is a dated product with no future date availability, the Cloud UI now displays a customizable error message (see language string below) above the calendar or date selection component, informing the user of the lack of future date availability.

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Resource Name

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Value

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Location

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productattributes.nodatesavailable

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"No dates are available for your selection”

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Cloud UI PDP

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Release Date: 8/30/24

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Current Releases

(as of 08/30/24)

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Cloud UI

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Commerce

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Identity v3 (Auth0)

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Identity (Legacy)

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Unity

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Arrival

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Resort Tools

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1.7

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3.6

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3.3

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2.34.3

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3.47

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1.10

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3.7

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Cloud UI 1.7 Release Notes

Enhancements

You can now leverage our redesigned PDP to sell the majority of your products and benefit from the proven 6% increase in conversion. The new design supports products with Affirm, payment plans, radio button dates, and more. Read on for details.

Affirm Integration with Cloud UI

The Affirm payment option is now available on the Cloud UI PDP.

Radio Button Date Products

Support for radio button date selection on the Cloud UI PDP has been added, along with a new language string.

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Resource Name

...

Value

...

Location

...

Example

Release Date: 8/30/24

...

Current Releases

(as of 08/30/24)

Cloud UI

Commerce

Identity v3 (Auth0)

Identity (Legacy)

Unity

Arrival

Resort Tools

1.7

3.6

3.3

2.34.3

3.47

1.10

3.7

Cloud UI 1.7 Release Notes

Enhancements

You can now leverage our redesigned PDP to sell the majority of your products and benefit from the proven 6% increase in conversion. The new design supports products with Affirm, payment plans, radio button dates, and more. Read on for details.

Affirm Integration with Cloud UI

The Affirm payment option is now available on the Cloud UI PDP.

Radio Button Date Products

Support for radio button date selection on the Cloud UI PDP has been added, along with a new language string.

Resource Name

Value

Location

Example

productattributes.nodatesavailable

"No dates are available for your selection”

Cloud UI PDP

Payment Plans for Cloud UI

Payment Plan products can now leverage the Cloud UI PDP. The improved UX for payment plan products features:

  • A payment schedule clearly listing the entire cost of the payment plan, now inclusive the amount due today and a total amount that includes the down payment

  • Display number of payments in item summary rather than buried in a modal, where payment count is dynamically populated

  • Item summary lists out both the amount due today and the total amount due for the overall pass, paid over time.

  • Several new configurable language strings.

See Cloud UI Payment Plan Schedule on the PDP for more information.

Info

NOTE: Resorts in Australia and New Zealand should keep payment plan products on Legacy until adoption of 2.0 due to a known issue with date formatting.

Default to First Available Date

Product Inline and dropdown calendars on the Cloud UI PDP now automatically display the month with the first available date, eliminating the need for guests to cycle through months to find it. This update makes booking more convenient.

Info

NOTE: Many resorts previously implemented a workaround of using cut-off days to achieve this effect. For products that use the inline calendar on the PDP, this workaround may now be removed. For products that use the large pricing calendar, this workaround should remain in place for now. A similar fix for the large pricing calendar will be in a future release.

Internal Performance/Log Monitoring

We’ve enhanced Cloud UI with advanced internal performance and log monitoring tools. These improvements lead to faster recognition of performance issues and more effective troubleshooting capabilities.

New Zealand Culture Support

Cloud UI now fully supports New Zealand culture settings. This enhancement allows all cultures to adopt the PUI framework seamlessly.

Price Display with Long Attribute Title

The price displayed for add on selection would wrap to two lines if the add on attribute value title was especially long. The price now displays as expected.

Mobile UI Enhancements for Group Assignments

The formatting of the "Assign a Group Member" component on the mobile version of Cloud UI has been improved for a better user experience.

User Impersonation Management

Admins can now easily end a user impersonation session by clicking the new "Finish Impersonation" button located at the bottom of the sidebar menu. The following new language string has been added to reflect this update.

Resource Name

Value

Location

Example

aspenware.sidebarmenu.finishimpersonation

"Finish Impersonation”

Cloud Navigation Sidebar Menu (Admin View Only)

image-20240805-221854.pngImage Added

Resolved Issues

Add-On Attributes on Cloud UI PDP

We resolved an issue where add-ons could not be added to the cart if the assignment was made on the Cloud UI PDP before selecting these attributes. Now, add-ons correctly add to the cart when added after the assignment is made on the PDP.

Item Summary

  • The Item Summary box now displays the full date, including the year, that is selected by the user, improving clarity during the purchasing process.

  • Previously, if a product had add ons and assignment on the Cloud UI PDP, the add ons weren’t properly getting added if an assignment was made before the add on was selected. This has been resolved.

Calendar Date Adjustments on Cloud UI PDP

The Cloud UI PDP is now adjusting available calendar dates based on recently set season start and end dates, and respecting other setting changes when cache is cleared from within admin.

Conditional Attributes for Button Groups

Attributes set as the button group control type (a new control type available only in Cloud UI) can now be configured to conditionally display other attributes. Previously, it was not possible to set up products using the button chip control type to conditionally display other attributes.

Cloud UI Calendar Template

We fixed an issue on the Cloud UI calendar where the inventory threshold set via calendar template was coloring dates as yellow if the price quantity left was below the threshold.

Cloud UI PDP - Dated Products

  • If a discount voucher code is entered from the Cloud UI PDP voucher entry UI (accessed when loading a voucher product url) the page now redirects back to the default category rather than landing on a page cannot be found page.

  • If a selected product variant on the PDP is a dated product with no future date availability, the Cloud UI now displays a customizable error message (see language string below) above the calendar or date selection component, informing the user of the lack of future date availability.

Resource Name

Value

Location

productattributes.nodatesavailable

"No dates are available for your selection”

Cloud UI PDP

Cloud UI PDP - Pricing Calendar

We’ve resolved an issue with Cloud UI PDPs that use the pricing calendar and button chips or radio buttons as their control type on the PDP. Now, the pricing calendar retains pre-selected values that should be selected to populate accurate pricing, when users click through on the pricing calendar and then use the back arrow in their browser.

Cloud Header Active State

The Cloud Header’s active state class now correctly indicates the active page or category while on Cloud PDP pages.

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  • When adding links in product descriptions, for these links to inherit theme customizations, class="ads-link" must be added to the link HTML. For example Go to this <a href="{LINK}" class="ads-link">LINK TEXT GOES HERE</a> has the class, but the following link does not: Go to this <a href="{LINK}">LINK TEXT GOES HERE</a>

  • The language string ‘publicui.cartnotice.applycoupons’ should be updated to include class="ads-link". If changes haven’t been made to the default value, the default below should be updated

    Code Block
    Apply coupons in the <a href="{cartUrl}" class="ads-link">cart</a>link">cart</a>

Button Group Overlap Issue for iPhones on Safari

We have resolved an issue on the new Cloud UI Product Detail Page (PDP) where button groups would overlap when using certain fonts on iPhones in Safari.

Google Analytics

  • Inconsistencies in the firing of view item events from a cross sell flow have been addressed and now work as expected.

  • The view_item event now consistently fires when PDP is loaded after clicking through from a pricing calendar.

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  • Previously, if a product is dynamically priced and a time based activity, dates that are not priced did not show as available on the calendar. This issue has been resolved.

  • The "Import Pricing" feature in Dynamic Pricing now processes .csv file uploads in batches of 10,000-15,000 rows, improving performance and reducing the risk of timeouts during larger uploads. It is still recommended to perform large uploads during periods of lower site traffic.

  • An issue causing dynamic pricing v1 to be unusable for resorts on CA-en language culture has been resolved.

  • Standard Dynamic pricing will now respect the ecommercesettings.dynamicpricing.cachetime setting and the PDP will display updated pricing on this schedule. Tiered Pricing is not cached and Admin updated values will immediately be reflected on the PDP.

  • For products that had pricing data from several previous seasons, performance was slow due to trying to fetch old data. This issue has been resolved so only pricing data for the current season is fetched.

  • We have deprecated the ability to define season dates from the global admin page for viewing and editing seasons due to the ability to edit season dates within the Dynamic Pricing v2 editor tool. This global season page can still be used to activate and inactivate seasons to keep the list of seasons current year over year.

AUS-Specific Resolved Issues

Resorts that are on a non US date format for (AU, NZ, CA) will now see radio button date configured products in their date format for the date options rather than US date format.

Product Listing Page Loading Issue with New Navigation

We’ve resolved an issue where the shop category page (PLP) could occasionally load blank if the new navigation was clicked quickly after loading. This issue was primarily triggered by automated testing tools but could also occur for users under load.

Renewal Page and Cloud Menu Navigation

Resolved an issue where, in shops using the new Cloud menu, clicking on categories while on the renewal page did not enable navigation. This issue has now been fixed.

Legend Display on Pricing Calendars

Display issues with the legend at the bottom of legacy (non Cloud UI) pricing calendars extending beyond the boundaries of the component have been addressed by stacking the key values in a vertical list.

Mobile Display of Products with Multiple Attributes

Resolved an issue for products where an elongated chip was displaying in the mobile add to cart area when show details was clicked for products with multiple attributes.

HTML Widget Adjustment

With Commerce 3.6, any HTML widget should be adjusted so that the z index part of the code is removed from the HTML widget rather than the entire widget. Search for the following code and remove it. Contact your Aspenware Service Agent if you have any questions.

...

date format for the date options rather than US date format.

Product Listing Page Loading Issue with New Navigation

We’ve resolved an issue where the shop category page (PLP) could occasionally load blank if the new navigation was clicked quickly after loading. This issue was primarily triggered by automated testing tools but could also occur for users under load.

Renewal Page and Cloud Menu Navigation

Resolved an issue where, in shops using the new Cloud menu, clicking on categories while on the renewal page did not enable navigation. This issue has now been fixed.

Legend Display on Pricing Calendars

Display issues with the legend at the bottom of legacy (non Cloud UI) pricing calendars extending beyond the boundaries of the component have been addressed by stacking the key values in a vertical list.

Mobile Display of Products with Multiple Attributes

Resolved an issue for products where an elongated chip was displaying in the mobile add to cart area when show details was clicked for products with multiple attributes.

HTML Widget Adjustment

With Commerce 3.6, any HTML widget should be adjusted so that the z index part of the code is removed from the HTML widget rather than the entire widget. Search for the following code and remove it. Contact your Aspenware Service Agent if you have any questions.

Code Block
z-index: 11 !important

New Requirement for Cloud UI PDP Language String

The publicui.cartnotice.applycoupons language string needs to be updated in the links in all product descriptions to include the code below:

Code Block
class="ads-link"

The full string must be: ‘Apply coupons in the <a href="{cartUrl}" class="ads-link">cart</a>’

Checkout Items

Order Sync with RTP

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Previously, a resort reported a few instances in which a customer successfully checked out and receive a confirmation email but the order queue would not show the order and the RTP order was never created. To reduce this possibility, Aspenware has changed the way record queue entries are created and will log a critical error should a customer successfully checkout but no order is created in the order queue.

Google Analytics

  • We have resolved an issue in analytics tracking that caused the price to display as null when the price of an item or transaction value exceeded $999.99. This issue was affecting both PUI and Legacy in the following events and has been fixed; select_item, view_pricing_calendar, add_to_cart, view_cart, remove_from_cart, begin_checkout, add_shipping_info, add_payment_info, and purchase.

  • The sku sent in the data layer for analytics tracking when a product is added to cart is now the correct variant SKU from Cloud UI.

Improved IP Address Tracking for Fraud Prevention

Aspenware Commerce now uses the actual customer's IP address to better track and block potentially fraudulent purchases based on IP behavior. This update prevents the system from mistakenly identifying spoofed or proxied IP addresses (such as those from proxies like CloudFlare or Imperva set up by resorts ) as the customer's IP. Previously, this issue could result in legitimate orders being incorrectly blocked due to inaccurate IP interpretation.

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Identity v3 (Powered by Auth0) 3.3 Release Notes

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We corrected an issue where a guest couldn’t add a family member with a DOB after the year 2020 in Arrival.

Shoe Size for Required Rental Profiles

Shoe size is now required, along with other mandatory fields, when creating rental profiles in Arrival, if the task is marked as required.

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Unity 3.47 Release Notes

Enhancements

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