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This guide will review how to set up Linked Refunds for Square in Aspenware Commerce, Unity, and RTP.

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  • Customers can use American Express cards on AW Commerce - Square platforms

    • (formerly limited due Square-Amex policies forbidding unlinked refunds)

  • RTP admins can easily refund/return deposit/fulfillment transactions “original payment”

    • Lowers charge-back risk

    • Lowers fraud risk

    • More secure

  • Square admins can see refunds linked to original transaction

  • Removal of the Aspenware clearing payment

Note

Pending future development ,

Aspenware’s additional payments (vouchers, gift card and stored value) will continue using the ‘Aspenware clearing’ payment method including vouchers, gift cards, stored value, and digital wallet payments.

Key Terms

Clearing Payment

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Below is an example of an order that shows Visa instead of Aspenware Clearing for the initial deposit transaction.

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Configuration Guide

(This includes the step-by-step instructions for installing, enabling, and/or configuring the enhancement or feature.)

Prerequisite Steps

POS Tasks

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