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  • To include the Opt Out of Martketing Emails checkbox on the Communications Preferences Tab, go to Configuration > Settings > All Settings and type OptOutEmailCheckboxEnabled in the Name field and click Search. This will locate the setting.

  • Once the setting is found, click Edit.

  • Click into the Value field and update it to ‘True’.

  • Click Update.

3. Configure Language Strings

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The text for the Opt-out of Marketing Communications checkbox is also configurable through a language string called account.fields.optoutemailcheckbox. This controls the messaging for opting in/out of marketing emails in both the create account flow and the My Account communication preferences update flow.

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To update a language string, go to Configuration > Languages

  1. Select English and click Edit.

  2. Search for the string resource you wish to update and click Search.

  3. Click Edit.

  4. Update the value to include your desired text and Save.

Detailed Setup Guide

1. Enable and Configure the Communication Preferences Tab

There are several configurable text components on the Communications Preferences Tab. To configure these components:

Go to Configuration > Customer Settings and scroll down to Additional Customer Settings. The last three fields are pertinent to the Communications Preferences Tab. Complete them as follows:

  • Hide ‘Communication Preferences’ tab: This checkbox is unchecked by default (meaning that the Communication Preferences Tab will display by default on the My Account page). Checking this box will keep the Communication Preferences Tab from being visible on the My Account page.

  • URL to manage the Communication Preferences: This field enables redirection to a third-party site if your resort utilizes a third party to manage guest communication preferences. The logged-in customer’s email will be passed into the third-party site as a parameter when they click “Manage Preferences.”

    • The body of the URL is provided by the third-party partner, and we append "/?email={email}" to add the functionality of passing the logged-in user’s email address. Example URL: https://www.myresort.com./shop-email-preferences/?email={email}

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Opt In Flow Enabled checkbox

Language String account.fields.optoutemailcheckbox

See above.

OPT IN Flow

Check this box.

When a guest creates an account they will be presented with a checked box, opting them IN to receiving emails. To decline or opt out of emails, they would have to uncheck the box.

“Opt Out of our martketing emails.”

OPT OUT Flow

Leave the box unchecked. When a guest creates an account they will be presented with an unchecked box, meaning that they will not received marketing emailes unless they check the box.

“Opt in to receive our marketing emails.”

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  • Ensure that the Communications Preferences Page has been enabled (see instructions above in Configure Communication Preferences Tab).

  • Ensure that the Opt Out of Marketing email checkbox has been disabled (see instructions above in the Settings section called Show/Hide Opt Out of Marketing Emails Checkbox).

  • Go to Settings > Customer Settings and enter the following:

    • Display a Communications Preferences widget: Checked

    • Widget CSS URL: Enter the URL for the Widget CSS.

    • Widet JavaScript (JS) URL: Enter the URL for the widget JavaScript.

    • Widget HTML code: Enter HTML code for the widget.

  • Click Save.

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