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Ensure the Additional Payments plugin is installed by going to Configuration > Local Plugins. If the plugin has the Uninstall button listed like the example below, it is installed. If it looks different from the example below, contact your Aspenware Representative to install this plugin on your test and live shops.
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1. Configure Additional Payment
Go to Configuration>Settings>All settings and search for the following settings in Name. Set the Vaue to as follows.
Name | Value | Description |
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shoppingcartsettings.showgiftcardbox | True | Enables the Gift Card and Voucher box on the payment step of checkout |
Checkout.additionalPaymentsConfiguration.AreGiftCardsActive | True | Enable payment with gift cards, also complete the plugin task below to enable this. |
Checkout.additionalPaymentsConfiguration.AreVouchersActive | True | Enable payment with vouchers, also complete the plugin task below to enable this. |
Checkout.additionalPaymentsConfiguration.IsStoredValueActive | True | Enable payment with stored value, also complete the plugin task below to enable this. |
Go to Aspenware Commerce > Additional Payments and enter the following:
Allow Multiple Additional Payments: Check to support accepting more than one voucher or gift card value to be entered in a single order. If restricting guests to using only one voucher or gift card per order, leave this unchecked.
Enabled Payment Types: Check each additional payment that should be turned on for your shop: Vouchers, Gift Card and Stored Value. Keep in mind that RTP|One pre-work (detailed above) is required before paying with any of these methods will work.
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NOTE: If the messaging changes you made don’t take, ensure that both Gift Cards and Vouchers are enabled (in the step above). For example, even if you're not using Gift Cards, that’s fine, but in order to customize the messaging, it is required to have both Vouchers and Gift Cards enabled in the plugin (Detailed above). |
Common Troubleshooting
Q: How do I share payment value vouchers with customers in the
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My Account section so they can use these vouchers for payment on the payment step?
For payment value vouchers, ensure they are set to a payment value/recipient in order for it to show in My Account. The Voucher Type being used also has to have a ‘Report' defined in its setup. It doesn't matter what report it is but it has to be defined as something in order for the voucher to show in My Account. We may also have to add some SQL security to the user we are using as there is a call into RTP to check the account holders’ vouchers in order to display them.
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No, Affirm requires that the entire balance of the order be paid with Affirm if Affirm is the selected payment method.
Q: We do not want to allow guests to use stored value when purchasing season passes. Is there a way to restrict stored value on
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Aspenware for specific products or is this a global setting? If it is a global setting, is it possible to turn this feature off when we launch?
A: Unfortunately this is a store-wide setting and can't be restricted to specific products. To turn it off you just need to uncheck stored value in the additional payments section of admin. Insert excerpt
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