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  • To update a language string, go to Configuration > Languages

    1. Select English and click Edit.

    2. Search for the string resource you wish to update and click Search.

    3. Click Edit.

    4. Update the value to include your desired text and Save.

Detailed Setup Guide

1. Enable and Configure the Communication Preferences Tab

There are several configurable text components on the Communications Preferences Tab. To configure these components:

  • Go to Configuration > Customer Settings and scroll down to Additional Customer Settings. The last three fields are pertinent to the Communications Preferences Tab.

  • The Hide ‘Communication Preferences’ tab checkbox is unchecked by default (meaning that the Communication Preferences Tab will display by default on the My Account page). Checking this box will keep the Communication Preferences Tab from being visible on the My Account page.

  • The URL to manage the Communication Preferences field enables redirection to a third-party site if your resort utilizes a third party to manage guest communication preferences. The logged-in customer’s email will be passed in to the third party site as a parameter when they click “Manage Preferences.”

    • The body of the URL is provided by the third party partner, and we append "/?email={email}" to add the functionality of passing the logged-in user’s email address. Example URL: https://www.myresort.com./shop-email-preferences/?email={email}

Note

IMPORTANT: The third party site needs to be expecting the passed email address, so you will need to work with a representative from that third party to configure this step. It won't work if the third party site is not expecting/accepting the data being passed.

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  • Opt In Flow Enabled - Clicking the Opt In Flow Enabled checkbox on the Additional Customer Settings section will change the default status so that is presented to when a first-time user on the Communication Preferences tab within My Account. The default in RTP|One for this setting in the customer profile is “unchecked” meaning that the customer, by default, is receiving marketing emails (and therefore the checkbox on the Communication Preferences tab is unchecked as well). Checking the Opt In Flow Enabled box here changes that default so that a first-time customer is presented with a checked box, meaning that they are, by default, opted out of marketing emails. They will have to uncheck the box in order to receive marketing emailsguest is presented with the Opt-Out of Marketing Emails checkbox in My Account, it is checked. This means that the customer will not have to check the box to opt out of marketing emails, but simply click Save to initiate opting out. If a guest is already opted out of marketing emails, this will be unchecked. See the table below for an explanation of scenarios and corresponding settings.

Info
  • Opt In Flow Enabled - Clicking the Opt In Flow Enabled checkbox on the Additional Customer Settings section will change the default status so that when a first-time guest is presented with the Opt-Out of Marketing Emails checkbox in My Account, it is checked. This means that the customer will not have to check the box to opt out of marketing emails, but simply click Save to initiate opting out. If a guest is already opted out of marketing emails, this will be unchecked. See the table below for an explanation of scenarios and corresponding settings.

Note

IMPORTANT: Be sure to verify that the settings align for marketing preferences in both the Identity Consent Models and the My Account Settings for Opt In Flow. See the 2.12 Identity Release Notes for more information about Consent Models in Identity.

2. Show/Hide Opt Out of Marketing Emails Checkbox

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  • To include the Opt Out of Martketing Emails checkbox on the Communications Preferences Tab, go to Configuration > Settings > All Settings and type OptOutEmailCheckboxEnabled in the Name field and click Search. This will locate the setting.

  • Once the setting is found, click Edit.

  • Click into the Value field and update it to ‘True’.

  • Click Update.

  • Once the setting is changed to ‘True’, the Opt Out of Marketing Emails checkbox appears and is checked by default if the guest does not already have a preference stored in their RTP|One customer profile. The first-time My Account guest is required to uncheck the box to receive marketing emails.

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  • Ensure that the Communications Preferences Page has been enabled (see instructions above in Configure Communication Preferences Tab).

  • Ensure that the Opt Out of Marketing email checkbox has been disabled (see instructions above in the Settings section called Show/Hide Opt Out of Marketing Emails Checkbox).

  • Go to Settings > Customer Settings and enter the following:

    • Display a Communications Preferences widget: Checked

    • Widget CSS URL: Enter the URL for the Widget CSS.

    • Widet JavaScript (JS) URL: Enter the URL for the widget JavaScript.

    • Widget HTML code: Enter HTML code for the widget.

  • Click Save.

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