...
The message to the guest is always the same “There was a problem processing your payment.” If guest gets an approval, they won’t see anything different from what they would normally experience in a successful checkout.
Kount has two statuses , decline and review, if a transaction triggers either a decline or review responsestatus, both will be treated identically on the Aspenware Commerce shop and a guest won’t be allowed to complete their order… to the guest both statuses will be as if the payment was declined, meaning, products will remain in their cart and the order will not complete. If they change their payment information to something that is not flagged by Kount , or if they call the resort to and are removed from “review” state status in Kount by an admin, then they should be able to check out with their open cart and have the order go through, assuming the card is accepted.
Kount admin can adjust omni score strictness within the Kount tool. If settings in Kount are set to be more strict, then likely more guests will likely be stopped from completing purchases with a “there was a problem processing your payment” message. The Kount integration only currently sits on top of Authorize.net payments and will not work with Payeezy or Square. Kount is already baked into Braintree credit processing.
...
Setting | Value |
kountsettings.apikey | Find your unique API key in your Kount login admin |
kountsettings.devicedatacollectorendpoint | |
kountsettings.riskinquiryserviceendpoint | |
kountsettings.merchantid | Find your unique merchant id in your Kount login admin |
kountsettings.siteid | DEFAULT |
kountsettings.connectiontimeout | 4000 |
| Info |
|---|
...
NOTE:Kount is a separate service that can be purchased |
...
to complement |
...
Aspenware Commerce at your resort, but does not come standard with |
...
Commerce. The option to turn this integration on in your |
...
Commerce is included, but an agreement with Kount must proceed to turn this functionality on in Aspenware Commerce. |