Configuration: Legacy Kount

Owned by Jenni Buonanni
Last updated: Mar 18, 2022 by Sarah Holst
3 min read

Kount Overview

Kount further protects your resort from fraudulent payments. Kount can be purchased through Kount and integrated into your ecommerce site as an extra layer of protection to secure payments in your shop. Kount has proprietary fraud detection algorithms that determine fraudulent payment behavior.  Kount operates silently on the shop, and presents an error if a guest or payment is flagged as potentially fraudulent. 

The message to the guest  is always the same “There was a problem processing your payment.” If guest gets an approval, they won’t see anything different from what they would normally experience in a successful checkout. 

Kount has two statuses and if a transaction triggers either a decline or review status, both will be treated identically on the Aspenware Commerce shop and a guest won’t be allowed to complete their order… to the guest both statuses will be as if the payment was declined, meaning, products will remain in their cart and the order will not complete. If they change their payment information to something that is not flagged by Kount or if they call the resort and are removed from “review” status in Kount by an admin, then they should be able to check out with their open cart and have the order go through, assuming the card is accepted. 

Kount admin can adjust omni score strictness within the Kount tool. If settings in Kount are set to be more strict, then more guests will likely be stopped from completing purchases with a “there was a problem processing your payment” message. The Kount integration only currently sits on top of Authorize.net payments and will not work with Payeezy or Square. Kount is already baked into Braintree credit processing. 

Note to install Kount, a new plugin must be installed. Contact your Aspenware representative to enable Kount for your shop. 

Setting

Value

kountsettings.apikey

See instructions for Obtain API Key below. This will be different for your TEST and PROD environments.

kountsettings.devicedatacollectorendpoint

For TEST:

https://tst.kaptcha.com/ [Note - the trailing slash is ONLY for legacy Kount]

For PROD::

https://ssl.kaptcha.com/ [Note - the trailing slash is ONLY for legacy Kount]

kountsettings.riskinquiryserviceendpoint 

For TEST:

https://risk.test.kount.net

For PROD:

https://risk.kount.net

kountsettings.merchantid

Obtain your unique Merchant ID from Kount. It is always a 6 digit number.

kountsettings.siteid

DEFAULT

kountsettings.connectiontimeout

4000

NOTE: Kount is a separate service that can be purchased to complement Aspenware Commerce at your resort, but does not come standard with Commerce. The option to turn this integration on in your Commerce is included, but an agreement with Kount must proceed to turn this functionality on in Aspenware Commerce.

 

Obtain API Key from Kount.

  • Obtain and make note of your API Key.

    1. Log in to Kount Portal through  https://awc.test.kount.net for TEST or https://portal.kount.net for PROD using credentials provided by Kount.

    2. Click ADMIN and select API Keys.

       

    3. Option 1: You may copy an existing API key and paste it into the configuration panel below.

      1. IMPORTANT: If you copy and paste the key, best practices suggest you copy, paste the key into a test editor, and inspect it for any additional characters, leading spaces, etc.  Remove any extra characters. Once verified, copy from the text editor and paste it into the configuration pane.

    4. Option 2: Generate a new API Key by clicking Create API Key

      1. IMPORTANT: If you generate a new API key you do not need to “revoke” (click on the gear to the right of the key in the console” the validity of any existing keys. You can have multiple valid keys simultaneously. Follow the instructions above for copying and pasting the newly generated API Key.