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Q: Question 1
{To find good questions and answers start by searching Freshdesk for the key word to find tickets that have been resolved with this key word to get ideas around what kind of common troubleshooting and issues occur around this feature. Open up tickets that seem relevant and read through solutions for how they were solved.}
A: Answer 1
{Answers should be written conversationally and should reference documentation rather than try to duplicate documentation, as if you were responding to a helpdesk ticket. .}
Q: Question 2
A: Answer 2
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Q: I’m getting an inventory related error in the order queue but the product the guest purchased doesn’t have inventory mapped to it in AW commerce. A: If inventory is setup on any of the DCIs or components in the POS, it should also be setup in AW Commerce using the configuration steps for inventory. If the product is not setup with inventory mappings in AW commerce, the guest will be able to freely book, and if it sells out in the POS, then the order will fail because the two systems don’t have the same constraints. |
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Q: My related products are not showing on the PDP?
A: Make sure the Related Products plugin is installed.
Q: My product card is not showing a price, what do I do?
A: As with the product cart in product categories, prices are set at the product level. If the product price is set to $0.00 (and pricing applies via attribute combinations instead), then no price will be shown on the product card.
Q: What if I want to relate more products than fit on one line on a regular desktop display?
A: If more products are entered than can be displayed in one row, products will be separated into as many rows as is necessary to display all related products. For this reason, you may not want to set more than 4 related products to prevent excessive scrolling on mobile.
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