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POS Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Unique Client Codes configured for each Kiosk
2. Authorization Type(s) are fully configured
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Infrastructure Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Purchase and install required hardware and optional hardware
Working with an Aspenware representative is required for the following steps: 2. Select Db to be used for Aspenware Arrival - Kiosk (RTP|One Db or a seperate Db)
3. Provide Aspenware access to VPN (if applicable)
4. Provide Aspenware access to RDP
5. Provide Server details that will host Aspenware Arrival - Kiosk
6. Install Google Chrome on the hosting server
7. Aspenware to install Aspenware Arrival - Kiosk
8. Enable intranet access for Kiosks
9. Enable internet access for Kiosks
10. Complete printer setup
11. Configure .RDL for printing
12. Setup custom Aspenware Arrival - Kiosk URL
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Aspenware Arrival - Kiosk Admin Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Determine Kiosk Requirements
2. Gather Branding Materials
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1. Update Settings
2. Add Location(s) and input Location settings
3. Configure Location Steps
4. Add Terminal(s) to Location(s)
5. Update Themeing
6. Enable Printing
7. Configure Languages
8. Configure Styles and Languages at Location Level
9. Open unique URL on Kiosk(s)
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1. Unique Client Codes configured for each Self-Reg Kiosk
Configure these unique 3- digit RTP Client Codes for each Kiosk in RTP|One as they will be added to Aspenware Arrival - Kiosk at a later step.
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If Self-Registration will include the waiver signing step then RTP’s Authorization Type must be set to active and the Authorization Text field must be populated with the waiver HTML code. All steps required for a full authorization type configuration per RTP|One documentation is recommended.
Infrastructure Tasks
1. Purchase and install the required hardware and optional hardware
Aspenware’s Self-Registration tool This product requires a useable kiosk in order for guests to complete registration steps.
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Hardware | Min. Required Specs |
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Monitors (required) |
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Printer (optional) |
NoteNOTE: Each Self-Registration kiosk can have it’s own printer or they can kioskscan share a single printer |
Keyboard (optional) |
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Mouse (optional) |
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Signature pad (optional) |
NoteNOTE: USB Topaz Signature Device are recommended. |
RF Reader (optional) |
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Barcode Scanner (optional) |
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By default, the server IP address or server name is used. If the resort would prefer to set up a custom URL the resort can do so.
Aspenware Arrival - Kiosk Admin Tasks:
1or server name is used. If the resort would prefer to set up a custom URL the resort can do so.
Aspenware Arrival - Kiosk Admin Tasks:
1. Determine Kiosk Requirements
Before beginning configuration, determine, for each location, which steps will be used, the order of steps, the rules for each step, and which forms of guest lookup will be supported.
Available Guest Lookup options:
Search by name and dob (Required)
Search by OrderID
Option to scan orderID barcode. Requires barcode scanner peripheral
Search by Media
Requires RF Scanner peripheral.
Available Steps: (order configurable)
Waiver Signing (single waiver per location)
Determine age limit for Waiver Signing as Self
Determine which waiver will be signed at each location
Child Registration Capture
Determine age limit for Child Registration Information Requirement
Rental Profile
Determine if rental profile required, or can guests skip rental step?
Determine if collecting Goofy
Rental Printing
Are printers 1:1 for terminals, how many printers, how many terminals, and which terminals will use which printers
What information should be printed on rental printing form and what format?
Likely rental form number and customer information at minimum.
How many “terminals” at each location?
Example
Location | Customer Look up | Steps | Number of Terminals |
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Pass Office |
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Rental Shop |
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| 4 |
Ski School |
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| 2 |
2. Gather Branding Materials
The SelfAspenware Arrival - Registration KIosk tool is highly customizable and can be branded to use resort-specific colors, fonts, logos, and background images.
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Test: C:\inetpub\wwwroot\{ResortName}Test\wwwroot\images
Live: C:\inetpub\wwwroot\{ResortName}\wwwroot\images
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NOTE: Recycling the app pool is required after image updates have been saved in Aspenware Arrival - Kiosk admin. |
Image Settings | Location | Spec Requirements | Image Example (click to enlarge) |
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Name: BACKGROUND IMAGE URL Formatting: http{s}://{server host Name}/{folder name}/images/{filename}.{file extension} Example: http://10.0.1.77/resorttoolstest/images/backgroundimage.jpg | Background image appearing on all steps after welcome page. Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: LOADING IMAGE URL Formatting: http{s}://{server host name}/{folder name}/images/{file name}.{file extension} Example: https://resorttools.aspenware.com/aspenwareresorttoolstest/images/90x90logo.png | Loading icon displayed throughout Self-Registrationthe flow (defaults to an empty spinning circle if left blank) |
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Name: START BACKGROUND IMAGE URL Formatting: /images/{image name}.{fileextension} Example: /images/bkg-start.jpg | Welcome screen (defaults to white background if blank) Note: A “white-fade” is automatically overlayed to the background (defaults to white background if blank) |
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Name: PROGRESS MAP RESTART BUTTON IMAGE Formatting: {image name}.{fileextension} Example: icon-startover.svg | Appears at the bottom of the left column throughout Self-Registration steps (defaults to image example) |
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Name: PROGRESS MAP LOGO IMAGE Formatting: {image name}.{fileextension} Example: Resort Logo 90 x 90.png | Appears at the top of the left column throughout Self-Registration steps |
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Fonts - Preferred fonts and font color can be set to primary and secondary areas in Self-Registration. Fonts can be synced to Self-Registration by either:
1. Uploading fonts to the fonts Aspenware Arrival - Kiosk folder:
Test: C:\inetpub\wwwroot\{ResortName}TestTools\wwwroot\fonts
Live: C:\inetpub\wwwroot\{ResortName}Tools\wwwroot\fonts
Supported font formattings are opentype, truetype, woff, or woff2.
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Font Settings | Image Example (click to enlarge) |
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Primary Font: Font Name Primary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Primary Font Format: Font Format Primary Font URL: if using a font URL such as google fonts input the font URL here ie: Primary Font Color: {hex code} |    |
Secondary Font: Font Name Secondary Font Source: http{s}://{server host Name}/{folder name}/fonts/{filename}.{file extension} Secondary Font Format: Font Format Secondary Font URL: if using a font URL such as google fonts input the font URL here ie: Secondary Font Color: {hex code} |   |
Colors - Resort branded colors can be input in HEX# formatting. Colors that can be modified in Self-Registration are listed in the table below:
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Color Setting | Location(s) | Image Example (click to enlarge) |
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Primary Font Color | Font color in certain areas on the start screen as well as labeling text in later steps. (note: it is common to leave this field blank. If left blank then black and grey will be defaulted for various locations in the app with settings below such as “Primary Button Text Color” overriding certain text aspects) |   |
Secondary Font Color | Font color in certain areas on the start screen as well as the “Start Over” button text color on the final screen. (note: it is common to leave this field blank. If left blank then black and grey will be defaulted for various locations in the app with settings below such as “Primary Button Text Color” overriding certain text aspects) |   |
Primary Color | Color for card scanner icon and majority of headings for each registration step. (note: if left blank the card scanner icon will not be visible) |   |
Secondary Color | N/A | N/A |
Primary Button Color | Color for all buttons on start screen and the majority of action buttons to continue through self-registrationsteps. |   |
Primary Button Text Color | Text color for all buttons on start screen and the majority of action buttons to continue through self-registrationsteps. (note: if a “Primary Font Color” is input; some of this settings colors will be overwritten) |   |
Primary Button Border Color | Text color for all buttons on start screen and the majority of action buttons to continue through self-registrationsteps. |   |
Secondary Button Color | Button color for secondary action buttons throughout self-registrationsteps |     |
Secondary Button Text Color | Button text color for secondary action buttons throughout self-registrationsteps |     |
Secondary Button Border Color | Border color for secondary action buttons throughout self-registrationsteps. |     |
Background color | Color for various backgrounds, background color when mouse hoves over certain selections, background color when certain selections are made, and the waiver background color. (note: if a dark color is used it may be difficult to read the waiver signing text) |    |
Start Page Title Font Color | Color of the welcome text on the start page |  |
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Go to the Admin home screen > Self Registration > Settings and complete the following:
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Test Mode: Unchecked will disable clicking the “Scan” icon in Self-Registration. Checked will enable clicking the “Scan” icon in order to test finding an account by pass# or RFID#.
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Go to Aspenware Arrival - Kiosk Admin > Self Registration > Settings > click Add under Locations then complete the following:
Location ID: input a name to label the Location in Aspenware Arrival - Kiosk (this is not linked to anything in RTP|One)
Location Name: input the name to be saved for reference in Aspenware Arrival - Kiosk Admin (ie: Resort Name or a location-specific area such as “West Rental Office”)
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Fast Flow Allowed: Checked enables guests with active registration in RTP|One to optionally skip completing steps again. Unchecked forces guests to go through all configured Self-Registration Kiosk steps even if they have completed steps recently.
Minimum Rental Update Date: Date entered is used to validate if a guest has an active Rental Profile in RTP|One. If the guest’s date lands before this specified date and if Fast Flow is enabled, the guest will not be prompted to complete the Rental Profile step.
Minimum Child Update Date: Date entered is used to validate if a guest has an active Child Registration Profile and Emergency Contact details in RTP|One. If the guest’s date lands before this specified date and if Fast Flow is enabled, the guest will not be prompted to complete the Child Registration Profile and Emergency Contact details steps.
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Minimum Adult Age: Age used to determine who the system should recognize as an adult. Guests under this age will require an adult to sign their waivers if “Minors Only Allowed” is not enabled.
Click Add.
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NOTE: If changes are needed at a later time you can edit these settings. |
3. Configure Location Steps
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Go to Self Registration > Locations > click Edit on the desired location > scroll down to “Steps” and click edit on the desired step to make edits.
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NOTE: By default, steps are configured to Aspenware’s recommended settings but these can be customized if desired. |
Steps will should be configured in the following order:, but not all steps are required.
Find Me (required)
Manage Family (required)
Add Child Registration
Add Rental Info
Sign Waivers
Complete (required)
Certain aspects of these steps can be edited, by clicking EDIT on each step.
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NOTE: If rearranging the order or removing a step is desired you will need to contact your Aspenware representative to make those changes. Find Me and Manage Family cannot be removed and must always be the first two steps. |
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Step Icon: The icon image associate to with this step can be modified here. The image should follow the rules outlined in the “Gather Branding Materials” section of this guide and be input as the file name only with no extension ie: “icon-child”.
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4. Add Terminal(s) to Locations(s)
Go to Self Registration > Locations > and click Edit on the desired location > Scroll down to “TERMINALS” and click Add.
The majority of these settings can be set at the Location-level and any changes at the Terminal-level will override the setting for that unique terminal.
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Printer Name: Printer name must also be configured at the terminal level. See step 6 https://aspenware.atlassian.net/wiki/spaces/DB/pages/1623032073/ConfigurationConfiguration%3A+Self-Registration#6A#6.-Enable-Printing-(Optional).
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Report Path: Optionally the report path (which determines what is printed) can be configured at the terminal level if using a different report for specific terminals is desired. Otherwise, the report will be set up at the location level in step 6 https://aspenware.atlassian.net/wiki/spaces/DB/pages/1623032073/ConfigurationConfiguration%3A+Self-Registration#6A#6.-Enable-Printing-(Optional).
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The Aspenware Arrival - Kiosk tool is highly customizable and can be branded to use resort-specific colors, fonts, logos, and background images. The theme can be configured at two different levels. The top-level will cascade down to all created Locations. The second - level is the Location level, any updates to settings at this level will override the top-level settings and will cascade down to each terminal in that Locationlocation.
Go to Self Registration > Style Customization
Refer to the “Gather Branding Materials” prerequisite task here https://aspenware.atlassian.net/wiki/spaces/DB/pages/1623032073/ConfigurationConfiguration%3A+Self-Registration#1A#1.-Gather-Branding-Materials for references on formatting requirements. Once the fields have been updated click the Save button.
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WARNING: The “Save” button at the bottom of the page does not always function. It is recommended to use the Save button at the top of the page. With certain updates to styles theming, the app pool needs to be restarted from the IIS Manager in order for the change to be reflected in the app. |
6. Enable Printing (Optional)
To enable printing go-to Self Registration > Locations > click Edit on the desired location > click the Edit button next to “SSRS Print Config”
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Languages can be configured at two different levels. The top-level is at the Self-Registration tool product as a whole and will cascade down to all created Locations. The second - level is the Location location level, any updates to settings at this level will override the Selfproduct-Registration level wide settings and will cascade down to each terminal in that Locationlocation.
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NOTE: Languages must be set up at the Self-Registration tool product level and can optionally be set up at the Location levels. |
To update at the Self-Registration product level go to Self Registration > Langauge Customization.
To update at the Location level go to Self Registration > Locations > click Edit on the desired location > Scroll down to “Langauge Config” and click EDIT.
Once at the desired Language setting level you can make updates to each language, use the table below to see where each language change takes place.
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Optionally, languages can be configured at the Location-Level.
Go to Self Registration > Locations > select desired location by clicking Edit > click Edit next to “Language Config” or Edit next to “Style Config”. Then follow the guides from 5. Update Themeing & 7. Configure Languages (Optional) to configure these settings at the Terminal-level.
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