Voucher Templates are created to allow users in RTP|One to create voucher numbers using the predetermined configuration set up on the Voucher Template. When a Voucher Template is created the RTP|One users will also create a Voucher Template ID.
Each voucher product in Commerce needs to be configured with a unique RTP|One Voucher Template ID.
In the current version only Product, Product/Discount, Discount, and Payment Value Vouchers are supported for Commerce redemption.
Vouchers must be created in RTP|One using the Voucher Template with the ID that is configured to the Commerce product in order to redeem successfully.
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Navigate to Voucher Tools in RTP > Voucher Template Management > Create New Voucher Template
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GENERAL TAB
Enter a Voucher Template ID - This can be anything and is the value configured on the voucher product in Aspenware Administration.
Set Voucher Type - Product, Product/Discount, Discount, and Payment Value Vouchers are supported for Aspenware Commerce redemption.
Set Voucher Template Category to Test if creating for testing purposes- This adds the template to a category that is selected when creating actual vouchers and has no impact on functionality.
Add a Description - This can be anything and is what will display in commerce under My Account and when on the Print/View Screen.
Set Usage Limit to 1 - Ensures a single voucher number can be used only once.
Set Quantity Limit to 9999 - Sets how many of these specific vouchers can be created at once.
Effective Type can be either Create Date or Fixed Date - Create Date defaults to date the voucher is created. Fixed Date is a date in the future defined by the administrator.
Expiration Type can be either Days or Date - Days causes the voucher to expire after a defined number of days. Date is an expiration date in the future defined by the administrator.
Comments - Comments will be shown on Print/View Screen in Aspenware Commerce.
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Sales Channel - This allows for voucher products to be sold through specific Sales Channels in RTP|One.
eStore Sales Channel will allow a product to sell through the store.
Set Selection Limit to 1 - This limits how many products can be selected when a voucher is redeemed in RTP|One.
Leave Required checked
Leave the other two checkboxes unchecked
Select Add Product
Enter PHC - Enter the Product Header Code. If the product is configured with eStore Sales Channel and Product Voucher Type it will add successfully. Click OK.
Set Quantity to 1
Repeat steps to add more products.
Click Finished once all products are added.
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Navigate to Voucher Tools in RTP > Enter quantity of vouchers to create > Select a Voucher Template
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Click Continue to create vouchers with predetermined values from Voucher Template. Review the voucher to confirm the configuration is as needed. You can change the Description, Usage Limit, Effective and Expiration Dates, and Comments. Voucher Type and Products cannot be changed when creating vouchers with a Voucher Template.
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Click Finish to create voucher numbers.
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Product Vouchers only appear in commerce My Account > My Vouchers when the voucher numbers are created through a transaction with a customer assigned to it in RTP|One. In most cases, product vouchers will be created when a product with a voucher component is sold in RTP|One and not created manually like in the steps above. (e.g. a season pass is configured with a voucher component that creates X amount of Buddy Passes when sold online or through RTP|One.)
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Product, Product/Discount, and Discount vouchers that are displayed on My Account > My Vouchers can be configured to show View/Print, Email, or Redeem when the voucher product is configured in Aspenware Commerce. These voucher CTAs can be displayed or hidden based on how the voucher product is configured in Administration.
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