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Setup Checklist

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Prerequisite Tasks

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  • Ensure the Additional Payments plugin is installed by going to Configuration > Local Plugins. If the plugin has the Uninstall button listed like the example below, it is installed. If it looks different from the example below, contact your Aspenware Representative to install this plugin on your test and live shops. 

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Detailed Setup Guide

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1. Configure Additional Payment

  • Go to Configuration>Settings>All settings and search for ‘shoppingcartsettings.showgiftcardbox’ the following settings in Name. Set the Vaue to as follows.

Name

Value

Description

shoppingcartsettings.showgiftcardbox

True

Enables the Gift Card and Voucher box on the payment step of checkout

Checkout.additionalPaymentsConfiguration.AreGiftCardsActive

True

Enable payment with gift cards, also complete the plugin task below to enable this.

Checkout.additionalPaymentsConfiguration.AreVouchersActive

True

Enable payment with vouchers, also complete the plugin task below to enable this.

Checkout.additionalPaymentsConfiguration.IsStoredValueActive

True

Enable payment with stored value, also complete the plugin task below to enable this.

  • Go to Aspenware Commerce > Additional Payments and enter the following:

    • Allow Multiple Additional Payments: Check to support accepting more than one voucher or gift card value to be entered in a single order. If restricting guests to using only one voucher or gift card per order, leave this unchecked. 

    • Enabled Payment Types: Check each additional payment that should be turned on for your shop: Vouchers, Gift Card and Stored Value. Keep in mind that RTP|One pre-work (detailed above) is required before paying with any of these methods will work. 

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A: If an order fails to process to RTP on the day it was placed in Aspenware Commerce due to an order failure, the GL Clearing account can be out of sync. Aspenware can help identify orders that failed and were processed days later if you are questioning the GL Clearing Account data.

Q: Can I pay with some of my order with an alternate payment and the rest with Affirm?

No, Affirm requires that the entire balance of the order be paid with Affirm if Affirm is the selected payment method.

Q: We do not want to allow guests to use stored value when purchasing season passes. Is there a way to restrict stored value on AW for specific products or is this a global setting? If it is a global setting, is it possible to turn this feature off when we launch?

A: Unfortunately this is a store-wide setting and can't be restricted to specific products. To turn it off you just need to uncheck stored value in the additional payments section of admin.

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