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Voucher Redemption gives the guest the ability to either email and/or redeem a product voucher via their My Account page. When vouchers are redeemed via the email redemption flow or the My Account redemption flow, the voucher code is prefilled in for the guest. These features are configurable within the product voucher setup and resorts can select whether each voucher template can be printed, emailed, and/or viewed. Selecting “redeem” from My Account validates the voucher and directs guests to a fenced PDP. There, guests can add their special product using their unique product voucher to the cart. Selecting “email” allows guests to enter an email address and share their voucher. The voucher email template (which is installed via the vouchers plugin) can be customized. Once received, guests can either copy-paste their received voucher ID into the resort’s voucher banner or redeem directly from the email by selecting the “redeem” button. When vouchers are redeemed via the redeem button, either in the email redemption flow or the My Account redemption flow, the voucher code is prefilled in for the guest.
HINT: Watch our voucher training webinar here.
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