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Setup Checklist
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1.INFRASTRUCTURE TASKS | Infrastructure Task 2 - POS TASKS | |||||||||||||||||||
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Decide if you are syncing credit cards to RTP|One.
Complete POS accounting tasks for products sold online needs to be completed
It doesn't need to be super in depth - just quote these in pre req steps haha |
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2.COMMERCEINFRASTRUCTURE TASKS | ||||||||||||||||||||
Set Up Authorize.net
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Prerequisite Tasks
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POS Tasks
POS Task that must be completed first
Infrastructure Tasks - STILL NEED TO EDIT
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3. COMMERCE TASKS | |||||||||||||
Configure Aspenware Commerce Payment Gateway
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Detailed Setup Guide
1. Decide if you are syncing credit cards to RTP|One.
Determine whether or not your resort will be syncing credit cards to RTP|One.
2. Set Up Authorize.net
Create an Authorize.net account if you haven’t already done so.
Follow Authorize.net getting started guide: https://support.aspenware.com/en/support/solutions/articles/42000064328-getting-started-with-authorize-net
Send Aspenware your payment gateway ID.
API Instructions:
Login to the application with Admin credentials.
Go to Administration section.
Go to Configuration -> Payment -> Payment Methods.
Click on the edit link on AuthorizeNet payment methods.
Click on the configuration tab.
If you are going to use Sandbox (test) account the check ‘Use sandbox’ checkbox else leave it unchecked.
Select the transaction mode depending upon the requirement. If you want to just authorize the credit card the select ‘Authorize,' if you want to have actual payment instantly then go for ‘Authorize And Capture.’
Enter the Transaction key and Login ID which you get from Authorize.net account.
Click on save button
Transaction Key: 5t46R28dnBV3V8bk
Login: 8jC8FVH5u42Your payment gateway ID
Transaction Key
Login
Within Authorize.net, on the system info tab check the "Active" check box to make the payment method active so you can accept payment using Credit Cards.
Once test is vetted, we will start testing in live and putting some real transactions through for .50 cents or so to make sure Authorize.net is hooked up correctly.
Hourly Velocity Filter - by default set to 100 transactions per hour
May need to disable this setting or set it to a larger number if the customer expects this much traffic.
Add Silent Post URL
Log in to your Authorize.Net account.
In your account settings specify the Silent Post URL. (http://www.yourStore.com/Plugins/PaymentAuthorizeNet/IPNHandler) This is what it should be for each resort.
Ensure Merchant Service Provider is set up to accept Authorize.net payment
The only other thing that could be causing all these transactions to decline with this response would be if there is something on your Merchant Service Provider (MSP)'s end that is causing this..
Send the following to Aspenware - It’s in an area on your account called “API”
the following to Aspenware:
Set Authorize.net Fraud Detection Suite settings:
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NOTE: Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements. |
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For more information on this subject, |
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see the Support Article about |
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MSP and their role |
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in the payment process |
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I would recommend having the Merchant Service Provideron the line when you call. Please have them contact us at 877-447-3938. We are available 24 hours a day, 7 days a week (closed major holidays). Your Gateway ID is 2052951.
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Please let them know they will need the last 4 of the bank on file, as well as the last 4 of the EIN (Tax ID) on file when they call to verify security. Please push option 5 to speak to someone.
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You may also need to contact Merchant Service provider to help with accepting AMEX
After taking a look at your account, I can see that your gateway is set up to accept AMEX transactions. However, since these are receiving General Errors, it would seem that your Merchant Service Provider (MSP) has not yet enabled that card type on their end. Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements.
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Authorize.net Fraud Detection Suite settings
Hourly Velocity Filter - by default set to 100 transactions per hour
May need to disable this setting or set to a larger number if customer expects this much traffic.
Commerce Tasks
AW Commerce task that must be completed first
Detailed Setup Guide
Step 1 Header
Step 2 Header
1. Step 1 Header
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3. Configure Aspenware Commerce Payment Gateway
Go to Configuration > Payment Methods in Admin.
Click Edit on the Authorize.net payment gateway.
Check Is active and Save. Ensure that only Authorize.net is set to ‘Is active.’
Select Configure on the Authorize.net payment method.
To change or set up payment account, fill in the following fields:
Use Sandbox: Should be checked for test and unchecked for production
UseShippingAddressAsBilling: Unchecked
Transaction Mode Values: Set to ‘Authorize and Capture’
Transaction Key: Obtain from Authorize.net
Login ID: Obtain from Authorize.net
Additional Fee: Set to 0.00
Additional Fee Percentage: Uncheck
Requires Billing Address: Likely checked, but verify to be sure that it is required for checkout.
Requires Phone Number: Unchecked
Click Save.
Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure gateway is processing payments properly once setup is completed.
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